PT Field Service Engineer Accelerator

IBA Proton Therapy; Madrid; Hybrid; EUR 50,000 - 80,000; Full time

Benefits offered by this job

Competitive package

Travel around the world and gain hands-on experience

Diverse career development opportunities

Job summary

A leading technology company in healthcare seeks a Field Service Engineer “Accelerator” in Madrid. You'll install, maintain, and repair advanced proton therapy equipment globally, ensuring high-quality service. A Bachelor's degree in relevant fields and strong English communication skills are essential. The role requires 3-5 years of field experience and a customer-oriented mindset. Competitive compensation and global travel offered in this dynamic position.

Qualifications

• Fluent or intermediate communication skills in English, oral and written.
• 3-5 years of related work experience with field emphasis.
• Solid knowledge of electronics and Electro-mechanical backgrounds.

Responsibilities

• Install and test equipment and systems per specifications.
• Perform system troubleshooting and report improvements.
• Maintain and repair equipment based on schedule.
• Assist in creation and delivery of training material to colleagues.

Skills

Communication skills in English

Customer service orientation

Team player

Troubleshooting

Ability to handle pressure

Education

Bachelor of Science or equivalent in physics, electronics, mechanics, or systems engineering

MSc in physics/electronics/mechanics/systems engineering (accelerator asset)

Tools

Computerized maintenance management systems

Job description

Mission

Does Working on high-end technologies while exploring the world speak to you? Are you an “hands on” Engineer with an excellent team spirit, eager to learn and willing to travel? Then we have an exciting Career opportunity for you. Our team is searching for a Field Service Engineer “Accelerator” with skills and passion to install, maintain, repair and upgrade IBA Proton Therapy equipment worldwide. As a Flying Field Service Engineer “Accelerator", you play a key role in our mission to treat cancer patients. You participate in the installation and maintenance of the IBA systems, equipment on the Proton Therapy sites worldwide on customer’s site. You ensure the highest quality of state-of-the-art technologies and services. You will become a specialist in the latest cancer treatment solutions and represent IBA with your “know-how”.

Challenges we trust you with

• Install and test equipment/systems according to the defined planning, procedure timelines, operating processes, and specifications.
• Perform system troubleshooting and report improvements to the Research and Development Team.
• Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems taking all necessary actions to resolve problems.
• Assist with the creation of training material and delivery of training to other colleagues.
• Document and report interventions and actions undertaken with high levels of detail and accuracy.
• Support the Remote Helpdesk shifts consisting of troubleshooting and dedicated support to our installed base.
• Participating in multidisciplinary projects to improve processes, product, and emphasize best practice sharing.

Skills And Qualifications

Basic Qualifications

• Bachelor of science (or equivalent) in physics, electronics, mechanics, or systems engineering, or Master of science (or equivalent) in physics, electronics, mechanics, or systems engineering with less experience, major of Particle Accelerator is a strong asset.
• Fluent or intermediate communication skills in English, oral and written.

Preferred Qualifications

• 3-5 years of related work experience (with an emphasis on field work), Proven expertise in root-cause analysis, with the ability to lead large-scale system troubleshooting is an asset.
• Solid knowledge and understanding of electronics, Electro-mechanical backgrounds are a strong asset:
• RF systems.
• Power supply experience.
• Vacuum and pneumatic systems.
• Power supplies (high voltage AC and low voltage DC).
• Experience using computerized maintenance management systems to plan proactive is an asset.
• Strong experience in high tech medical equipment is an asset.

And you also are

• Customer service oriented.
• A team player with strong interpersonal skills that can give and receive feedback in a positive and constructive way.
• Driven, proactive, and hands-on individual.
• Uphold all health and safety policies and practices.
• Focused on delivering on deadlines while ensuring the highest quality standards as required by policies, norms and other rules and regulations.
• Willing to travel approximately 50% of the time, with more travel foreseen during the training period (+/- 6 months).
• A flexible person, willing to work morning, afternoon or night shift and work on weekends.
• Capable of handling pressure in stressful situations.
• Capable of adapting to different cultures and various interlocutors.

What We Offer

• Competitive package
• Travel the world/International Adventure: Travel the world, all continents while supporting high-tech equipment on-site, gaining hands-on experience
• Internal Mobility: Benefit from diverse career development opportunities across departments and projects within a growing, global company.

Recruitment process

• First interview - with Luis de la Serna (Recruiter)
• Technical test
• Second interview - with Christopher Knowler (Hiring Manager)