Program Manager, Lead Factory

Johnson Controls; Madrid; Hybrid; EUR 66,000 - 99,000; Full time

Job summary

Johnson Controls in Madrid seeks a senior program manager to lead EMEA’s integrated demand generation and marketing process excellence, translating installed-base intelligence and market signals into qualified pipeline while establishing scalable standard work for campaigns, events and related marketing execution.

You will connect strategy, data, technology and cross-functional delivery to improve speed, governance and measurable commercial impact, working with Marketing, Sales, Service and

Qualifications

• Minimum of 8 years of experience managing programs or leading a functional program team.
• Experience in a Region or Global Marketing organization.
• Ability to communicate effectively with C-level and VP-level stakeholders.
• Strong organizational skills, including project planning and team building.
• Experience with structured problem-solving methods and reporting tools, including Microsoft PowerPoint.
• Solid understanding of financial concepts.
• Ability to work in a global team environment.
• Experience with marketing tools suite such as marketing automation and intent/insights tools.
• Bachelor's degree in Engineering, Business, Marketing or related field.
• Lean Methodology / Six Sigma experience.

Responsibilities

• Lead the EMEA's integrated agenda for new-customer demand generation and marketing process excellence.
• Turn installed-base intelligence and external market signals into qualified pipeline.
• Establish scalable standard work for campaigns, events and related marketing execution.
• Connect strategy, data, technology and cross-functional delivery to improve speed and governance.
• Oversee data quality, enrichment, segmentation and lead-routing requirements.
• Establish governance across lead forecast/actuals, lead quality, and pipeline contribution.
• Run pilots and scale high-performing lead sources and campaign models.

Skills

Program management

Global marketing coordination

Stakeholder communication

Project planning

PowerPoint

Education

Bachelor's degree

Tools

Marketing automation

Intent/Insights tools

Job description

What will you do

Lead EMEA's integrated agenda for new-customer demand generation and marketing process excellence. The role turns installed-base intelligence and external market signals into qualified pipeline, while establishing scalable standard work for campaigns, events and related marketing execution. It connects strategy, data, technology and cross-functional delivery to improve speed, consistency, governance and measurable commercial impact across EMEA.

How will you do it

• Own the EMEA SDR line ensuring integrated into overall marketing campaign strategy and operating model for generating new-customer leads from installed-base data & external databases.
• Partner with campaign leaders and translate growth priorities from domain leaders into plan of lead-generation SDR initiatives, defining forecasts target segments, campaign logic, qualification criteria, value hypotheses, ownership and launch plans.
• Integrate with Marketing, Sales, Service, Commercial Operations, Data & Analytics and regional leaders to prioritize opportunities and align capacity, handoffs and follow-up expectations.
• Oversee data quality, enrichment, segmentation and lead-routing requirements, ensuring leads are actionable, compliant and assigned through agreed CRM processes.
• Establish performance governance across lead forecast/actuals, lead quality, conversion, cycle time, pipeline creation and revenue contribution; provide clear insights and recommendations to senior leadership.
• Run pilots, capture seller and customer feedback, and scale high-performing lead sources and campaign models across markets and domains.
• Lead, deploy and leverage marketing intent/insight tools to work on customer segmentations and generate lists for outreach to deploy to business development reps.
• Design and own standard work for EMEA Marketing activities, including campaign types, campaign intake and prioritization, campaign activation, events, webinars, tradeshows, lead capture, follow-up and measurement.
• Develop practical playbooks, SOPs, templates, checklists, RACI models and stage-gate controls that clarify roles, decisions, inputs, outputs and service-level expectations.
• Partner with global team on process priorities and deployment
• Facilitate cross-functional process design and continuous-improvement workshops, simplifying handoffs and removing duplication, delays and execution risk.
• Create a governance cadence to monitor adoption, exceptions, process health and business outcomes; maintain a controlled repository and ensure standards remain current.
• Lead change management through stakeholder alignment, communications, capability building and coaching so regional teams consistently apply the agreed ways of working.
• Benchmark practices, identify automation and AI opportunities, and sponsor improvements that increase productivity, transparency, scalability and customer impact.

What we are looking for

Required:

• Minimum of 8 years of experience managing programs/projects required or experience working on a program team as a functional lead
• Experience in working in a Region or Global Marketing organization
• Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders
• Demonstrated organizational skills, including project planning, project management, and team building
• Experience with a wide variety of structured problem-solving processes and reporting tools, including Microsoft PowerPoint
• Excellent understanding of financial concepts
• Ability to work in a global team environment
• Experience in marketing tools suite [marketing automation; intent/insights tools]

Preferred:

• Bachelor's degree in Engineering, Business, Marketing or a related field
• Experience in Lean Methodology / Six Sigma

The initial basic salary for this position will be in the range of € 65.800 - €99.000per year, The final package will reflect your experience, skills, and qualifications relevant to the role. We are committed to fair, equitable, and gender-neutral pay practices.

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