Program Manager

Amplity Health; España; On-site; EUR 70,000 - 110,000; Full time

Job summary

Amplity Health is seeking a Program Manager – Medical to lead and manage field-based Medical Science Liaison and related teams across client programs. You will recruit, onboard and equip teams with therapeutic and product knowledge to engage HCPs responsibly and compliantly while driving KPIs and client satisfaction.

In this field-based role, you will travel globally as needed, manage performance, deliver strategic field plans, and provide insights to shape client solutions.

Qualifications

• Educated to degree level or equivalent – scientific field highly desirable.
• Fluency in at least one other language is highly desirable.

Responsibilities

• Lead and manage large field-based teams (MSLs, PDLs, CTLs) to meet client KPIs.
• Recruitment, onboarding, and ensuring therapeutic/product knowledge across teams.
• Provide training and coaching of field teams; conduct regular appraisals.
• Ensure delivery of client requirements and expansion of assigned projects.

Skills

Leadership

Program management

Medical affairs

Stakeholder management

Team coaching

Education

Bachelor's degree in life sciences

Job description

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Program Manager – Medical

Business Unit : Global Medical Solutions

Reports to: VP, Global Medical Solutions or Senior Program Director, Medical

Location: Field Based

Individual or People Manager: People Manager

About Amplity

Amplity is a team of professionals who understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances, and the complex needs of providers and patients, we help our clients launch products and operate smoothly with precision, across all business shapes, sizes, and specialties.At Amplity, we partner with our clients to get the right medicine into the hands of those who need it, ensuring that each and every patient receives equitable care — as quickly, safely, and effectively as possible.

Amplity areas of expertise:

• Medical – Outsourced global clinical & medical engagement for accelerated drug approval and acceptance
• Sales – Flexible, scalable sales teams for rapid product launch & lifecycle management
• Intel – Real-time insights powered by a one-of-a-kind comprehensive qualitative database + platform
• Comms – Premium content & audience access to critical oncology care networks
• Learn – Continuous growth for teams and individuals led by pharma industry experts

Purpose of role

The Program Manager within Amplity has responsibility for leading and managing large singular teams, or multiple smaller teams of field-based individuals, namely Medical Science Liaisons (MSLs), Patient Diagnosis Liaisons (PDLs), Clinical Trial Liaisons (CTLs) etc.) to deliver specific Client specific project KPIs.

This role has overall responsibility for directing and facilitating the recruitment process of field-based teams, on-boarding them into new roles and ensuring individuals have the correct therapeutic and product knowledge to safely and compliantly converse with HCPs at a peer-to-peer level.

Daily management of the field-based team is a key aspect of the role ensuring the effective implementation, execution, and delivery of Client requirements to achieve key goals in specific locations and sites. Retention and expansion of assigned projects is a key goal.

The specific deliverables being managed can vary and is defined in the contract Amplity holds with the client organisation.

Meaningful management expertise may be deployed in the following areas:

• Implementation and delivery of overall Client strategy
• Setting and monitoring of KPIs
• Execution of key strategic plans in the field
• Consultancy services to Client in helping to shape and form localised planning
• Creation of internal and external reports
• Insight gathering to develop future strategy and create better solutions
• Performance management, appraisals and renumeration
• Training and coaching of field teams to increase skills and capabilities that drive outstanding clinical and scientific conversations and outputs
• Pastoral care of the field team
• Assisting the renewals process

Field visits and individual coaching will be a fundamental aspect of this role, together with regular appraisals and feedback. The Program Manager is responsible for ensuring all field-team members are appropriately trained and have the right support and tools to deliver high performance and meet the strategic requirements of the Client and Company.

Key accountabilities

Clients – External/Internal:

• Proactively manage relationship with assigned contacts in client organisations and seek opportunities to strengthen and build new relationships; be “the true partner”
• Develop and maintain positive relationships with relevant stakeholders in client organisation, referring business opportunities and insights to the Director, Medical, and the aligned Account Director
• Integrate full range of Amplity offerings and capabilities into all client discussions as appropriate
...
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• Actively participate in the renewals process, working collaboratively with Leadership to execute efficiently and effectively

People:

• Liaise with Talent Acquisition (TA) team to refine and finalise candidate search criteria and collaborate regularly during recruitment process, providing feedback where appropriate
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• Motivate, retain and develop team to progress towards an aligned vision and goal

Processes:

• Liaise with People (HR) Team to raise employment contracts and necessary onboarding documentation
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• Understand aspects of healthcare environment that may influence client’s medical strategy and provide input and insight to help drive success

Financials:

• Always negotiate offers in line with budget prepared and where these exceed outlined budget, liaise with Finance and client to gain approval
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• Assist as needed with wide team on ad-hoc duties as required and as appropriate to the role

Essential Skills, Knowledge and Experience:

• Educated to degree level or equivalent – scientific field highly desirable
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• Exceptional listening skills to fully understand client requirements and needs, with the ability present workable solutions

Other Requirements:

• Ability to travel Globally (as required)
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• Fluency in at least one other language, highly desirable

Values

These are our company values that we expect all candidates and potential employees to embody as these values strongly underpin our culture:

• E xcellence
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• C ollaboration

Performance Competencies

These are core traits we look for in all candidates and potential employees. They are assessed throughout the interview process:

• Planning and organisation
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• Problem solving and decision making

Amplity is an equal opportunities employer - if you require any reasonable adjustments to complete your application or attend an interview, please contact People (HR) Team on [e-mail]

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