Program Coordinator, IE Impact (Segovia)

ie; Segovia; Remote; EUR 26,000 - 36,000; Full time

Job summary

IE University in Segovia is seeking a Program Coordinator for its IE Impact Department. The role focuses on supporting academic operations, coordinating with partners, and delivering high-quality learning experiences for IEU students.

You will balance administrative tasks with creative programming in a busy, international academic setting. Ideal candidates hold a Bachelor’s Degree, have 2 years of relevant experience, and are fluent in English and Spanish.

Qualifications

• Bachelor’s Degree.
• Innovation mindset.
• Strong command of English and Spanish.
• Excellent intercultural skills.
• 2 years of relevant professional experience.
• Customer service professionalism and proactive attitude.
• International profile and comfort in multicultural environments.
• Empathy.
• Organized.
• Curiosity.
• Entrepreneurial, experimental mindset.
• Ability to work under pressure and high accountability.
• Lifelong learner.
• Availability for occasional evening events.
• Willingness to travel to Madrid campus when needed.

Responsibilities

• Academic operations: coordination with academic partners and internal stakeholders (planning, registrar, IT) to prepare courses (websites, self-enrollment, etc.) and materials for courses, for both students and faculty.
• Administrative operations: tasks include processing expenses, travel arrangements, reimbursements, special payments, etc.
• Participate or attend relevant training to improve overall operations and to contribute to innovative programs.
• Schedule, plan, organize, attend and follow-up on Faculty meetings.
• Provide hands-on and in-person support to faculty online and in person at both campuses.
• Provide academic coordination support to faculty and students for various needs.
• Keep track of and anticipate needs to keep faculty and students informed about key dates, deliverables, etc.
• Support coordination of interns.
• Coordinate summative and formative evaluations throughout the semester and upon the close of semesters/events.
• Plan and organize events on both campuses, in conjunction with Academic Directors, Associate Directors, or Executive Director that serve to promote IE Impact’s mission and learning objectives.
• Liaise with other IE University departments for beyond-the-classroom initiatives, including Entrepreneurship & Innovation Center, Campus Life Clubs, etc

Skills

Innovation mindset

Intercultural skills

Customer service

Organizational skills

Proactive attitude

Empathy

Lifelong learner

Education

Bachelor’s Degree

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? The IE Impact Department – which is within the Office of the Vice-Rector of Education and Student Experience – is looking for a Program Coordinator to join its team in Segovia!

Are you interested in joining a dynamic and international team of professionals to transform education? The IE Impact Department – which is within the Office of the Vice-Rector of Education and Student Experience – is looking for a Program Coordinator to join its team in Segovia!

The Program Coordinator must be a team-player, who is comfortable working in a busy environment; excels at time-management; has a positive and proactive mindset; is detail oriented; enjoys interacting with college-aged students; engages with empathy; and is eager to go above and beyond to provide the highest quality learning experience to IEU students.

The Program Coordinator position is a great opportunity for current IEU staff who are assistants and seek a promotion (with the support of their current supervisor). It is also a great opportunity for young professionals who seek to form part of an international team and develop themselves further in an academic institution. It is also a great opportunity for others who perhaps have been out of the workforce for a period and are eager to contribute to our team their maturity and eagerness to work outside of the home.

While the program coordinator position is a junior position, the program coordinators are the motor of the program management team.

• The program coordinator role is highly administrative and requires a lot of time seated at a computer responding to student and faculty email inquiries and occasional in-person drop- ins.


• The program coordinator role is also asked to balance administrative tasks with creative work, contributing to “beyond-the-classroom\" activities for students that serve to reinforce IE Impact learning objectives, as well as contributing to the organization of training activities for faculty.


• The program coordinator role engages with many different and transversal stakeholders across the entire university (staff, students, faculty, guests) and such interactions require professionalism, intercultural skills, maturity and empathy.

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.

At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.


• Empower your entrepreneurial spirit


• Cherish the diversity of people, mind, and experience


• Drive innovation with a proactive mindset

We are looking for a person to join a full-time position in Segovia Campus

Responsibilities

Your role as a Program Coordinator will involve:

• Academic operations: coordination with academic partners and internal stakeholders (planning, registrar, IT) to prepare courses (websites, self-enrollment, etc.) and materials for courses, for both students and faculty. Tasks include, but are not limited to, class lists, student accommodations, faculty training, enforcement of academic policies, exam support, course evaluations, etc.




• Administrative operations: Tasks include, but are not limited to, processing expenses, travel arrangements, reimbursements, special payments, etc.




• Participate or attend relevant training to improve overall operations and to contribute to innovative programs.




• Schedule, plan, organize, attend and follow-up on Faculty meetings.




• Provide hands-on and in-person support to faculty online and in person at both campuses.




• Provide academic coordination support to faculty and students for various needs.




• Keep track of and anticipate needs to keep faculty and students abreast and informed about key dates, deliverables, etc.




• Support coordination of interns.




• Coordinate summative and formative evaluations throughout the semester and upon the close of semesters/events.




• Plan and organize events, on both campuses, in conjunction with the Academic Directors, Associate Directors, or Executive Director that serve to further promote and enhance the IE Impact’s overall mission and learning objectives.




• Liaise with other IE University departments for “beyond-the-classroom\" initiatives, including the Entrepreneurship & Innovation Center, Campus Life Clubs, etc

Qualifications

To thrive in this role, you should possess the following qualifications:

• Bachelor’s Degree




• Innovation-mindset.




• Strong command of English (bilingual or native) with strong command of Spanish (bilingual or native) (IE’s language of instruction is English; IE’s working language is both English and Spanish).




• Highly developed intercultural skills.




• 2 years of relevant professional experience, preferable.




• Customer service professionalism, excellent organizational skills, and a proactive attitude.




• International profile and comfort in working in multicultural environments.




• Empathy.




• Organized.




• Curiosity.




• Quick, but careful.




• Entrepreneurial, experimental, and positive mindset.




• Solid ability to work under pressure and high level of accountability.




• Life-long learner, and life-long learner mindset.




• Availability to attend occasional evening events.




• Availability and disposition to go to the Madrid campus to support faculty and extra-curricular activities, when needed.

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.