Product Owner

SITA Switzerland Sarl; Madrid; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flex Week (WFH 2 days)

Flex Day

Flex-Location (up to 30 days abroad)

Employee Wellbeing

Professional Development

Competitive Benefits

Job summary

SITA is seeking a Product Owner to maximize business value across software delivered by Agile Scrum teams. You will work closely with the Product Manager to align business problems with product vision and shape the backlog, features, and acceptance criteria.

You will collaborate with selected customers and internal stakeholders to define what capabilities matter most, prioritize the roadmap, and guide teams through sprints, demos, and reviews.

Qualifications

• Minimum 5 years in a significant product owner role.
• Bachelor’s degree or equivalent.
• Experience operating with AI.
• Experience across multiple agile scrum teams and with customers.
• Excellent communication and analytical skills.

Responsibilities

• Understand customer outcomes and shape the portfolio vision with the Product Manager.
• Own end-to-end delivery and ensure operability of the final solution.
• Manage the Product Backlog and define features and user stories.
• Define acceptance criteria and priorities for the roadmap.
• Collaborate with the Scrum Team and attend ceremonies.
• Lead the Design Partner process with selected SITA customers.
• Review and approve proposed SOWs with GEO teams before presenting to customers.
• Define release time-boxes and MVP for releases.

Skills

Product Owner

Agile Scrum

Customer Interaction

AI Experience

Communication

Teamwork

Analytical Skills

Education

Bachelor's Degree

Tools

BI Tools

Job description

Overview

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

ABOUT THE ROLE AND THE TEAM

As a Product Owner you will be is responsible for maximizing the business value in software products delivered by Agile Scrum Teams.

The PO has a strong technical and operational understanding of the product and, as this is primarily an ‘internal facing’ role, they work closely with their Product Manager to gain a clear understanding of the business problems customers need the product to solve, as well as the vision and strategic direction of the overall portfolio.

In addition to this, the Product Owner works directly with selected ‘partner’ customers to gain feedback on existing (i.e. delivered), ‘in-flight’ and proposed product features. The Product Owner uses this input plus their own experience to define ‘what’ capabilities (i.e. value) the product should deliver and the relative priority of delivering these capabilities.

In order to deliver this value, the Product Owner works hand-in-glove with their Scrum Team (or Scrum Teams in some cases) on a daily basis to refine the Product Backlog, create Features and User Stories, define Acceptance Criteria, set priorities, attend team stand-ups, accept the ‘Done’ stories from the team, demo the work done by the team to the wider community and generally be available to the team on a daily basis to answer their questions on the nature of the features being developed.

Furthermore, the Product Owner will usually drive the ‘Design Partner’ process whereby a small number of selected SITA customers are provided with incremental software updates throughout the development process of a new release.

All requests for work to be performed by the Scrum Team are channelled through and prioritized by the Product Owner.

Reporting to the Senior Product Owner of Baggage you will be a part of our Baggage portfolio team.

WHAT YOU’LL DO:

• Fundamentally understands our customers’ business and the outcomes they want us to deliver. Works with the Product Manager to shape the Portfolio Vision.
• Responsible for the end to end delivery of the product and as such is supporting the transition by ensuring that the scope of his/her delivery includes the tasks required to ensure the operability of the final solution.
• Contributes to the Product Vision in collaboration with the Product Manager and manages the Product Backlog
• Populates the Product Backlog with artifacts that provides the next level of detail to support the delivery of the product road map as defined with the Product Manager.
• Specifies Functional requirements, Non‐Functional Requirements & Acceptance Criteria.
• Responsible for discussing the features of the product and supporting the functional analysis of the backlog and call out priorities of the roadmap.
• Works with the Scrum Team to define Sprint goals. Attends Scrum ceremonies
• Accepts (or rejects) the team’s work during the sprint and at the End of Sprint Review. Demos the teams (accepted) work to the wider SITA community & customers.
• Reviews and approves proposed SOW’s with GEO teams before these are presented to the customer.
• Defines PI or Release time‑boxes. Defines MVP for a release.

Qualifications

ABOUT YOUR SKILLS

• Minimum of 5 years’ experience in a significant product owner function.
• Business / Engineering / Science related qualification to at least Bachelor’s Degree level typically. Other Degree level backgrounds considered.
• Experience operating with AI.
• Experience of working with and across multiple agile scrum teams.
• Experience of working directly with customers.
• A proactive, dynamic and positive attitude.
• You like to work well within teams.
• Outstanding communication and presentation skills
• Analytical and problem-solving skills.

NICE-TO-HAVE

• Experience in Air Transport Industry highly desirable.
• CSPO/ PSPO / ICP-APO / ICP-PDM certificate
• Good knowledge of Business Intelligence / Analytics tools

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

• Flex Week: Work from home up to 2 days/week (depending on your team's needs)
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
• Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
• Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.