Product Manager, AI Agents & SaaS Marketplace

Vodafone; Málaga; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Salary bonus

Meal voucher

Flexible hours

Summer schedule

Remote work option

Private health

25 vacation days

Pension plan

Online learning

Job summary

Vodafone is building a trusted, compliant AI Agents ecosystem for SMEs and corporate customers. The AI Product Manager owns end‑to‑end strategy, governance, and in‑life performance of agentic AI products, including voice agents and marketplace delivery.

You will drive agent supply, onboarding partners, and customer adoption, ensuring safety, compliance, and measurable ROI while aligning with Vodafone’s growth objectives across platforms and integrations.

Qualifications

• Proven product management experience, ideally with AI Agents and/or Agent Marketplaces.
• Deep understanding of AI Agent frameworks (including agent‑to‑agent protocols), AI governance, and compliance.
• Strong technical acumen in cloud, API integration, identity/security, and observability.
• Expertise in customer‑centric design and Design Thinking.
• Track record of leading innovation, rapid experimentation, and operationalizing new technologies.
• Commercial mindset with pricing, packaging, and business case development.
• Excellent cross‑functional collaboration and stakeholder management.
• Ability to distil customer/partner feedback into clear PRDs and acceptance criteria.
• Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI.

Responsibilities

• Curate and manage first and third‑party agents within the marketplace, ensuring quality, safety, and partner readiness.
• Own and define the vision, strategy, roadmap, commercial models, pricing, packaging, revenue share, and partner commercial frameworks for AI Agents and AI powered SaaS, aligned to Vodafone’s growth objectives.
• Lead market analysis, customer research, and competitive benchmarking to identify opportunities and inform product direction.
• Lead the deployment and release management for agents on platforms.
• Lead end‑to‑end lifecycle management of agent, from onboarding and configuration to release, governance, and retirement.
• Monitor and optimise AI Agent performance through KPIs.
• Define onboarding, configuration standards, catalogue rules, and in‑life governance for AI Agents, including versioning, safe updates, rollback, and end‑of‑life policies.
• Develop voice‑enabled agent solutions (call, chat, omnichannel).
• Lead the development of pre‑built SME templates or workflows (e.g., “AI agent for appointment booking”).

Skills

Product management

AI agents

AI governance

Cloud & API

Security & identity

Design thinking

Cross-functional leadership

ROI & KPIs

From prototype to prod

Tools

Gemini Enterprise

Copilot Studio

Cloud platforms

Job description

Vodafone is building a trusted, compliant AI Agents ecosystem for SMEs and corporate customers. The AI Product Manager owns end‑to‑end strategy, governance, and in‑life performance of agentic AI products, including voice agents and marketplace delivery.

You will drive agent supply, onboarding partners, and customer adoption, ensuring safety, compliance, and measurable ROI while aligning with Vodafone’s growth objectives across platforms and integrations.