Product Manager

Tenarai Europe; Barcelona; Presencial; EUR 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Referral bonus

Development budget

Learning platform

Team building

Charity initiatives

Diversity & inclusion

Descripción de la vacante

Tenarai Europe is seeking an experienced Principal Product Manager to own the full E2E SW CRM product vision and roadmap across the CRM++ value stream. You will set strategic direction, prioritize initiatives, and drive governance with QBRs and steering committees.

You will align cross-functional teams across digital, operations, sales, and finance, translating business outcomes into scalable platform capabilities and orchestrating a cohesive multi-cloud roadmap in a fast-moving enterprise

Formación

• 9–12 years of Product Manager experience in enterprise SaaS.
• Principal-level product thinking with deep E2E SW CRM domain.
• Hands-on Salesforce Sales Cloud, Service Cloud, Experience Cloud and lead-to-cash experience.
• Roadmap prioritization, trade-off analysis, MoSCoW and RICE utilization.

Responsabilidades

• Define platform vision and multi-cloud roadmap aligning with business goals.
• Evaluate Salesforce product integrations within the enterprise architecture.
• Govern AI workflows, data architecture, and reduction of technical debt.
• Engage with executives to align business and IT outcomes across units.
• Oversee release planning and vendor governance for platform features.

Conocimientos

Product management

SFDC / Salesforce

Stakeholder management

RICE / MoSCoW prioritization

Data analytics / dashboards

Multi-cloud strategy

Herramientas

Tableau

Excel

Descripción del empleo

We are seeking an experienced Principal Product Manager to owns the full E2E SW CRM product vision and roadmap across the CRM++ value stream. This role sets strategic direction and prioritizes initiatives as the roadmap matures, rather than executing a fixed, pre-defined plan. Responsibilities include defining PRDs for cross-program initiatives, aligning business outcomes with technical solution architecture, and leading E2E product governance, including QBRs and steering committee updates. The role coordinates roadmap alignment across digital, operations, sales, and finance, driving cross-organizational product strategy.

Responsibilities:

1. Product Strategy & Multi-Cloud Roadmap

• Define Platform Vision: Align business goals (e.g., deal velocity, support resolution times) with appropriate Salesforce cloud solutions.
• Build Multi-Cloud Strategy: Evaluate the integration of Salesforce products (Sales, Service, Data, Experience, Revenue/CPQ) within the enterprise architecture.
• Feature vs. Buy vs. Standard Evaluation: Determine the optimal path for functionality: standard Out-of-the-Box (OOTB), third-party managed packages, or custom Apex/LWC development.

2. Technical Strategy & AI/Automation Governance

• Agentic & AI Workflows: Strategize the implementation of Salesforce AI capabilities (e.g., Agentforce, Einstein Copilot, Prompt Builder) to automate business processes.
• Data Architecture Strategy: Partner with enterprise architects to leverage Data Cloud or external data lakes/warehouses, ensuring real-time data flow for unified reporting.
• Minimize Technical Debt: Manage custom code, legacy workflows, and Apex triggers, migrating legacy setups toward standard platform automation (e.g., Flow Orchestration) to reduce maintenance overhead.

3. Stakeholder Management & Value Realization

• Executive & Business Alignment: Act as the primary liaison between business units (Sales, Support, Marketing, Ops) and IT/Engineering, translating complex requests into scalable platform capabilities.
• ROI & Value Tracking: Measure business outcomes post-release (e.g., lead-to-opportunity conversion, user adoption, time-to-close, platform cost-per-user).
• Trade-Off Negotiation: Manage competing priorities across revenue and operations teams to sequence implementation phases into actionable MVPs.

4. Release Management & Ecosystem Alignment

• Salesforce Release Strategy: Evaluate platform releases to identify high-value features and plan sandbox regression tests.
• Vendor & AppExchange Governance: Manage third-party SaaS vendors, app package licenses, and external integrations within the SFDC environment.
• License & Capacity Planning: Monitor platform usage (API calls, storage, custom objects) to optimize Total Cost of Ownership (TCO).

5. Agile Backlog & Delivery Supervision

• Epic & User Story Framing: Map out high-level epics, user journeys, and technical dependencies for developers, architects, and admins.
• Sprint Execution Oversight: Partner with SFDC Product Owners or Scrum Masters during planning, refinement, and acceptance validation.

Job requirements:

• 9-12 years Product Manager / SFDC product experience in enterprise SaaS environments; Principal-level product thinking.
• Deep E2E SW CRM ecosystem expertise: 5+ years hands-on with Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Lead-to-Cash processes.
• Enterprise-grade product management skills: roadmap prioritization, trade-off analysis, MoSCoW, and RICE frameworks.
• Multi-VP stakeholder management: comfort presenting to L3/L4 Sponsors and steering committees.
• Data-driven decision making: proficiency with SFDC dashboards, Tableau, and Excel forecasting models.
• Understanding of adjacent platforms: WXP (Subscription), SAP OTC, MDM/MADO, CPQ/IQ, Neuron, and Contractual/Transactional Selling.

General benefits - depends on the form of employment

• Referral program with financial bonus
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Platform with multiple trainings oriented for professional growth
• Team Building activities
• Charity initiatives
• Working environment promoting diversity and inclusion