Process Improvement Specialist Intern - 2027

Amazon; Madrid; On-site; EUR 8,900 - 11,000; Full time

Job summary

Amazon in Madrid invites you to join a full-time internship focused on process improvement across warehousing operations. You will plan and implement improvements, use AI tools and data analytics, and work with site leadership to boost safety, productivity and quality.

You'll be based at a location in Madrid, spend 3-6 months on the program, and gain hands-on experience with real projects, dashboards, and cross-functional collaboration with EU teams.

Qualifications

• Penultimate or final year student pursuing a relevant degree.
• Fluent English (C1+) required.
• Advanced Excel skills (formulas, pivot, macros).
• Strong stakeholder communication ability.
• Eligible for a 3-6 month full-time internship.

Responsibilities

• Plan and implement continuous improvement initiatives for driver experience.
• Use AI tools and data analytics to identify inefficiencies, automate tasks and prototype solutions.
• Analyse feedback and own process improvements at the site.
• Work with station management to identify and solve process-related issues.
• Audit processes for compliance with analytics support.

Skills

English fluency

Excel advanced

Stakeholder communication

Internship eligible

Analytical skills

Education

University degree in business

Supply chain / economics focus

Tools

Python

SQL

Minitab

JMP

MS Excel

MS Access

Job description

Description

There’s a universe of opportunity at Amazon.

Description

There’s a universe of opportunity at Amazon. At Amazon, your career doesn’t follow a straight line. It accelerates, twists, and challenges you in ways you never expected. From the moment you join, you’re part of something big: building products or services that reach millions and shaping how people live, work, and connect every day. This is where your ideas turn into real impact. You’ll work with world class tools, global platforms, and systems built to operate at an extraordinary scale. You’ll move fast, experiment and launch solutions that matter. With endless opportunities to explore across teams and roles, you’ll learn quickly, apply what you know and discover skills you didn’t know existed. This is an environment designed for builders who want to see the impact of their work in the world. Ready to start your adventure? What’s in it for you? An internship at Amazon means real responsibility from day one. You’ll build, test, and learn alongside people who want to see you succeed, while making an impact that reaches far beyond campus.

Key job responsibilities

Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient

Use AI tools and data analytics to identify process inefficiencies, automate repetitive tasks, and prototype solutions

Analyse feedback and use data to own and implement process improvements at the site

Work with station management and other stakeholders to identify and solve process-related issues

Audit processes for compliance and work to close any gaps by supporting business decisions with analytics

A day in the life

As a Process Improvement Specialist, you will be at the forefront of making Amazon better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.

You will be based at one of our locations and accountable for positively influencing operational efficiency. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you will have the opportunity to share best practices and ideas with our EU network. In this role, you will use data and AI to drive improvements and continue to grow our shipping capabilities.

Basic Qualifications

• Speak, write, and read fluently in English at C1 level or above
• Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
• Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
• Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership
• Eligible to complete a full-time internship lasting between 3 to 6 months.

Preferred Qualifications

• Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving
• Understanding of Lean, Six Sigma, and Kaizen techniques
• Understanding of scripting tool such as Python or SQL would be advantageous
• Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon EU SARL (Spain Branch)

Job ID: A10555851