Portuguese Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation

Mercier Consultancy Europe; España; A distancia; Jornada completa

Descripción de la vacante

A dynamic consultancy firm is seeking Portuguese-speaking Customer Service Representatives to provide exceptional support to clients. This role offers an exciting relocation opportunity to Bulgaria with a competitive salary along with various benefits. Ideal candidates will be fluent in Portuguese and English and possess strong communication skills. Apply now for a chance to grow in a vibrant work environment!

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Formación

• Fluency in Portuguese and English is required.
• Previous customer service experience is an advantage.
• Ability to manage multiple inquiries effectively.

Responsabilidades

• Deliver high-quality customer service in Portuguese.
• Assist customers with inquiries regarding products and services.
• Effectively handle customer complaints and issues.

Conocimientos

Fluency in Portuguese

Fluency in English

Strong communication skills

Problem-solving skills

Descripción del empleo

Mercier Consultancy is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives to join our dynamic team in beautiful Bulgaria, with a fully paid relocation package! In this vital role, you will provide exceptional support to our Portuguese-speaking clients, addressing their inquiries with professionalism and a commitment to service excellence. Experience Bulgaria’s stunning scenery, rich cultural heritage, and welcoming atmosphere while advancing your career in a vibrant environment. If you are enthusiastic about customer service and eager for a new adventure, we invite you to apply!

Responsibilities

• Deliver high-quality customer service in Portuguese through phone, email, and live chat channels.
• Assist customers with inquiries regarding products and services, providing accurate and informative responses.
• Effectively handle customer complaints and issues, ensuring a positive customer experience.
• Document customer interactions diligently and contribute insights for enhancing service quality.
• Collaborate with teammates to improve service efficiency and address common challenges.
• Stay informed about company offerings and industry trends to offer knowledgeable support.
• Engage in ongoing training sessions to continuously develop your service skills.

Requirements

• Fluency in Portuguese and English is required, along with strong communication skills.
• Previous experience in customer service is an advantage, but a willingness to learn is highly valued.
• Excellent problem-solving skills and a passion for providing exceptional customer service.
• Able to manage multiple inquiries effectively in a busy environment.
• Basic computer skills and familiarity with customer service software are beneficial.
• Willingness to relocate to Bulgaria and embrace a new cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as required.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
• Health Insurance
• Private Health Insurance
• And Much More...