Portuguese Content Moderation & Safety Analyst

Mercier Consultancy MD; España; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

Career growth opportunities

Multicultural work environment

Job summary

Mercier Consultancy Group is recruiting a Portuguese-speaking Digital Trust and Safety Analyst to moderate content and uphold community standards for a major social media client in Bulgaria. The role emphasizes safe online environments, policy enforcement, and cross-functional collaboration.

Ideal candidates will be native/fluent in Portuguese with strong English, an interest in digital safety, and prior content moderation or customer support experience.

Qualifications

• Native or fluent Portuguese (spoken and written).
• Strong proficiency in English to navigate internal systems and collaborate with international teams.
• Excellent analytical skills and ability to make objective decisions.

Responsibilities

• Evaluate and moderate user-generated content in Portuguese to ensure adherence to social media safety policies.
• Identify, analyze, and mitigate potential risks and policy violations on the platform.
• Maintain high quality in content review to improve user safety and platform trust.
• Stay updated on evolving social media trends and community standards to address issues.
• Collaborate with cross-functional teams to refine content policies and safety protocols.
• Provide feedback to stakeholders regarding platform safety metrics and user experience.
• Handle sensitive information with discretion in a fast-paced environment.

Skills

Portuguese

English

Analytical skills

Content moderation

Customer support

Job description

Mercier Consultancy Group is recruiting a Portuguese-speaking Digital Trust and Safety Analyst to moderate content and uphold community standards for a major social media client in Bulgaria. The role emphasizes safe online environments, policy enforcement, and cross-functional collaboration.

Ideal candidates will be native/fluent in Portuguese with strong English, an interest in digital safety, and prior content moderation or customer support experience.