German-Speaking Digital Trust & Safety Analyst

Mercier Consultancy MD; España; On-site; EUR 22,000 - 47,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid relocation package

Health insurance

Fully paid training

Monthly performance bonus

Relocation support (flight, transfer,

Job summary

Mercier Consultancy Group is seeking a German-speaking Digital Trust and Safety Analyst for a social media company in Sofia, Bulgaria. You will moderate content, enforce policies, and safeguard user communities while collaborating with global teams.

The role requires native German, strong analytical skills, and a proactive approach in a fast-paced setting. A comprehensive relocation package and health insurance are included, with a competitive monthly salary.

Qualifications

• Native or fluent German (spoken and written) is essential for this role.
• Valid EU passport is mandatory.
• A keen understanding of social media platforms and online community dynamics.
• Excellent communication and interpersonal skills, with an ability to articulate findings clearly.
• Strong analytical and problem-solving capabilities, with attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Previous experience in content moderation or trust and safety is advantageous.

Responsibilities

• Review and analyze user-generated content to ensure compliance with guidelines.
• Identify and act on policy-violating content, including hate speech and misinformation.
• Apply critical thinking to interpret complex policy guidelines for social media content.
• Collaborate with cross-functional teams report trends and safety concerns.
• Maintain high accuracy and efficiency in content moderation tasks.
• Provide feedback on policy improvements based on observed trends.
• Escalate complex cases per defined protocols and engage with users as needed.
• Contribute to a safe and trustworthy digital environment for millions of users.

Skills

German language

EU passport

Social media awareness

Communication

Analytical thinking

Teamwork

Job description

Mercier Consultancy Group is seeking a German-speaking Digital Trust and Safety Analyst for a social media company in Sofia, Bulgaria. You will moderate content, enforce policies, and safeguard user communities while collaborating with global teams.

The role requires native German, strong analytical skills, and a proactive approach in a fast-paced setting. A comprehensive relocation package and health insurance are included, with a competitive monthly salary.