Polish Customer Care Advisor For MCG - Remote In Greece

Mercier Consultancy MD; España; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A customer consultancy firm is looking for a Polish Customer Care Advisor to assist clients remotely. This role involves providing exceptional support in Polish, resolving inquiries, and maintaining customer satisfaction. Ideal candidates will be fluent in Polish and have experience in customer service. The position offers competitive pay, fully paid training and relocation, health insurance, and additional benefits.

Servicios

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

2 Extra Salaries Per Year

Formación

• Fluency in Polish (both written and spoken) is required; knowledge of English is a plus.
• Previous experience in customer service or support roles is preferred.
• Strong communication skills and a dedication to providing excellent customer service.

Responsabilidades

• Provide exceptional customer support in Polish through various communication channels.
• Assist customers with inquiries related to products, services, and order statuses.
• Document interactions accurately in our CRM system.

Conocimientos

Fluency in Polish

Strong communication skills

Ability to manage multiple tasks

Proficient in using computer applications

Descripción del empleo

Join the team at Mercier Consultancy MD as a Polish Customer Care Advisor! This remote position allows you to work from anywhere in Greece, and is perfect for individuals who are passionate about providing high-quality customer care. Your role will involve assisting Polish-speaking clients with their inquiries, ensuring a seamless and positive experience.

Key Responsibilities

• Provide exceptional customer support in Polish through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products, services, and order statuses.
• Document interactions accurately in our CRM system to ensure consistent follow-up.
• Resolve issues and complaints effectively to maintain customer satisfactionli>
• Collaborate with other teams to elevate complex inquiries as needed.
• Stay informed about product updates, policies, and services to provide accurate information to customers.

Requirements

• Fluency in Polish (both written and spoken) is required; knowledge of English is a plus.
• Previous experience in customer service or support roles is preferred.
• Strong communication skills and a dedication to providing excellent customer service.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with CRM systems and customer support tools is an advantage.
• Proficient in using computer applications and online communication platforms.
• A positive demeanor with a proactive attitude towards problem-solving and customer engagement.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More...