PMO Lead - Workforce Data & KPIs

NTT DATA Europe & Latam; Gerona; Presencial; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A multinational technology services company is seeking a detail-oriented professional to lead the integration of contingent workforce hiring and time tracking operations in Catalonia, Spain. The ideal candidate will have at least 3 years of operations experience in IT, preferably in financial services, and possess excellent communication skills. Responsibilities include managing inquiries, producing key insights, and driving efficiency across processes. This role is essential for supporting workforce decisions and improving data quality.

Formación

• Minimum 3 years of experience in operations within IT environments, preferably in banking or finance.
• Ability to engage and influence stakeholders at all levels.
• Comfortable managing changing requirements and priorities.

Responsabilidades

• Lead integration of workforce hiring and time tracking operations.
• Coordinate client inquiries and manage ticket intake.
• Produce accurate Management Information (MI) and KPIs.

Conocimientos

Problem-solving capabilities

Excellent communication skills

Organizational skills

MS Office Suite knowledge

Confluence

English fluency

German or Japanese (optional)

Educación

Bachelor's degree in any field

Descripción del empleo

A multinational technology services company is seeking a detail-oriented professional to lead the integration of contingent workforce hiring and time tracking operations in Catalonia, Spain. The ideal candidate will have at least 3 years of operations experience in IT, preferably in financial services, and possess excellent communication skills. Responsibilities include managing inquiries, producing key insights, and driving efficiency across processes. This role is essential for supporting workforce decisions and improving data quality.