People Ops Specialist

Mlean; Valladolid; Hybride; EUR 36 000 - 42 000; Plein temps

Avantages offerts par ce poste

Flexible work model

23 days holiday + birthday

Annual team buildings

600€ training grant

Equipment provided

€20 electricity/internet stipend

Flexible remuneration (food, transport

Health insurance and other benefits

Résumé du poste

mlean is seeking a People Operations Specialist to act as the operational backbone of HR, bridging business goals with talent development. You will optimize workflows, maintain dashboards, and coordinate with external consultants to ensure compliant, efficient people programs.

Based in Valladolid with a hybrid work model, you will support onboarding/offboarding, performance processes, and the measurement of key KPIs like turnover and eNPS, while driving continuous improvement across the People

Qualifications

• 5+ years of experience in operational HR management, People Operations, or generalist roles in tech or SaaS environments.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Fluent English (C1) and native or bilingual Spanish.
• Experience leading or coordinating teams or projects within HR.

Responsabilités

• Act as the primary point of contact for day‑to‑day HR questions and issues.
• Ensure compliance with programs and coordinate with external labor consultancy for contracts and updates.
• Define and support annual goals with management and cross‑team alignment.
• Coordinate onboarding and offboarding processes for a positive employee experience.
• Manage conflicts with empathy and guide administrative procedures as needed.
• Create, maintain, and report HR dashboards to monitor KPIs like turnover and eNPS.
• Support performance reviews, development plans, and supervision periods.
• Analyze and improve department processes using technology and automation.

Connaissances

People Operations

HR administration

Onboarding

Employee engagement

Leadership

Outils

Google Workspace

HR software

Description du poste

People Ops Specialist // €36K - €42K Annual salary // Remote work (Valladolid)

Your mission:

We are looking for a People Operations Specialist to serve as the operational backbone and a close, reliable point of contact for the HR department at mlean.

In this role, you will be the day‑to‑day engine of the People area, responsible for providing agile responses to the team, optimizing and automating internal workflows through digital tools, keeping our metrics dashboards up to date, and coordinating administrative and labor management with our external consultancy. Your purpose will be to connect business strategy and goals with talent development, acting as a bridge between the company's vision and the daily operations of our teams.

Key responsibilities:

• Employee Assistance & Support: Act as the primary point of contact for day‑to‑day questions, inquiries, or issues, creating an environment of trust, active listening, and fast responses focused on providing practical solutions for the company's common good.
• Legal & Regulatory Compliance: Ensure administrative compliance with required programs based on workforce size (Equality Plans, LGTBI protocol, EcoVadis, UN Global Compact). Serve as the direct liaison with the external labor consultancy for managing contracts, salary concepts, offboarding procedures, inquiries, and annual updates on legal novelties.
• Corporate Goals Development: Define, drive, and support the achievement of annual goals set by Management, facilitating alignment and coordination across different teams.
• Employee Lifecycle Management (Onboarding & Offboarding): Coordinate and execute onboarding and offboarding processes, ensuring an excellent employee experience and proper procedures tailored to mlean's operations.
• Conflict Management: Manage the dialogued resolution of conflicts with empathy and tact. Manage and guide the required administrative procedures in each situation.
• Metrics & Control Panel (People Analytics): Creation, maintenance, and reporting of an HR dashboard to monitor key KPIs such as turnover or eNPS, alert Management to any deviations, and propose preventive actions to retain critical talent.
• Development & Performance: Monitor department climate in coordination with employee "one-to-one" meetings to identify needs. Support team leads in performance reviews, development plans, or monitoring supervision periods when necessary.
• Continuous Improvement: Critical analysis of current department processes to identify opportunities for improvement and automation using technological tools, generating clean, documented, and scalable processes.

Your profile:

• Experience: 5+ years of experience in operational HR management, People Operations, or generalist roles, preferably in technology companies, B2B SaaS, or dynamic environments.
• Location & Availability: Reside in Valladolid or province (Castilla y León). You will enjoy a flexible work model combining remote work with on‑site presence at our office in Valladolid. In People Operations, proximity makes the difference, and physical presence is key—not only for day‑to‑day operational reasons, but also to build relationships of trust, stay close to the team, and provide constant human support.
• Languages: Demonstrable fluent level of English (B2/C1) and native or bilingual Spanish.
• Organization & Methodology: Highly organized, structured, and detail‑oriented profile, with the ability to manage multiple tasks simultaneously, prioritize, and meet strict deadlines.
• Interpersonal Skills: Strong oral and written communication skills, empathy, active listening, and the ability to build trusting relationships with both employees and department leads.
• Digital Mindset: Natural curiosity and initiative for technology, cloud tools, data dashboards, and workflow automation (Google Workspace, HR management platforms, etc.).
• Team Management: Previous experience and demonstrated skills in team management and leadership.

What we offer:

• €36K - €42K Annual gross salary based on experience and profile alignment.
• Flexible work model combining remote work with on‑site presence at our office in Valladolid according to the need for proximity to the team and the department’s remote work operations.
• Flexibility, work‑life balance.
• 23 working days of holiday a year + your birthday!
• Additional holidays: 24th and 31st of December are also free.
• Office available to meet the team in person + Annual team buildings so you can meet and have a good time with all your new colleagues.
• Training grant of up to 600€ / year.
• All the necessary equipment so that you can work comfortably.
• 20€/month for electricity and internet when working remotely.
• Flexible remuneration: access to food, transport, kindergarten, health insurance, and employee discounts.
• Excellent working environment with a young and dynamic team.
• Start‑up mode!

About us:

mlean is a leading provider of digital solutions for operational excellence, helping industrial companies improve efficiency, safety, and quality through innovative SaaS technology. With a presence in more than 35 countries and over 500 factories, our mission is to empower businesses with cutting‑edge tools that streamline operations, drive continuous improvement, and foster a culture of excellence in manufacturing environments.