People Operations Manager

AirHelp; Barcelona; Presencial; EUR 42.000 - 55.000; Jornada completa

Descripción de la vacante

A travel protection company in Barcelona seeks a People Operations Manager to oversee payroll, compliance, and employee experience in Spain. This role requires 5+ years of HR experience, understanding of Spanish labor laws, and fluency in both Spanish and English. The ideal candidate will lead payroll tasks and ensure compliance with local laws while collaborating with a global team.

Servicios

Comprehensive life and health insurance

Flexible work and fitness access

Annual travel allowance

Formación

• Experience managing HR for Spanish organizations.
• Understanding of Spanish labor laws is crucial.
• Fluency in Spanish and English; Portuguese is a plus.

Responsabilidades

• Own and manage People Operations tasks for Spain.
• Lead payroll and compensation processes ensuring compliance.
• Ensure compliance with Spanish labor laws and collective agreements.

Conocimientos

Human Resources Management

Labor Law Understanding

Payroll Processes

Employee Communication

Collaboration Skills

Proactive Mindset

Educación

5+ years of HR experience

Descripción del empleo

People Operations Manager

Department: People

Employment Type: Full Time

Location: Barcelona

Reporting To: Dorota Łobukowska

Compensation: €42,000 - €55,000 / year

Description

At AirHelp, we’re on a mission to make air travel fair - and we know that mission starts with our people. We’re looking for a People Operations Manager who will own payroll, compliance, and compensation processes for our Spanish operations. This is a high-impact role where you’ll combine precision with care, ensuring every AirHelper has a smooth, compliant, and rewarding employee experience.

You’ll be part of our Global People Team, a cross-border group of experts supporting teams across Europe. Together, you’ll build and run the infrastructure that keeps AirHelp’s culture strong and our people supported as we scale globally.

What you’ll drive:

• Own and manage all People Operations tasks for our employees in Spain.
• Lead payroll and compensation processes, ensuring accuracy and compliance.
• Create and manage employment documents across the full employee lifecycle.
• Ensure full compliance with Spanish labor law, collective agreements, and Health & Safety requirements.
• Support People Managers with expert guidance on labor compliance and people policies.
• Coordinate benefits and health insurance administration locally and across geographies.
• Play a key role in onboarding new AirHelpers and maintaining accurate employee records.
• Respond to employee queries with empathy, speed, and precision.
• Deliver internal reports and partner with external providers when needed.
• Contribute to international projects and initiatives across our People Operations function.

What you’ll achieve in 12 months

• Understand Airhelp’s mission, products, organizational structure, and hiring priorities. Develop a deep understanding of how the Spanish team fits into the broader business strategy, ensuring People Operations initiatives directly support Airhelp’s growth and culture.
• Take full ownership of the Spanish payroll process. Run independent monthly payroll cycles without errors or compliance breaches.
• Achieve full compliance readiness. Conduct a comprehensive audit of labor, social security, and data protection compliance; propose and implement any required updates to meet Spanish legal and collective agreement obligations.
• Enhance cross-border collaboration. Partner with global People Operations peers to harmonize policies, share best practices, (payroll, benefits, compliance, onboarding, offboarding), ensuring consistency and alignment with global practices.

What sets you apart

• At least 5 years of experience managing HR for Spanish organizations.
• Solid understanding of Spanish labor law and payroll processes.
• Hands‑on experience managing HR administration and benefits.
• Interest in Health & Safety and operational compliance.
• Proactive, organized, and detail‑driven mindset - you make things happen.
• Strong collaboration skills in an international, multicultural environment.
• Fluent in Spanish and English (Portuguese a plus).
• Curiosity, drive for improvement, and a love for problem‑solving.

Why AirHelp?

• Global impact: Your hires shape products and partnerships used by millions of travelers.
• Real ownership: You’ll operate with autonomy, not bureaucracy.
• International team: Collaborate across Europe, with hybrid flexibility.
• Culture of Autonomy: No micromanagement, no politics. Just ambitious builders shaping the future of travel protection.
• Live well: Enjoy comprehensive life and health insurance, private healthcare, wellbeing support via Mindgram, and flexible access to fitness with a gym card.
• Stay Connected: From an annual travel allowance to team days and company‑wide events, we make sure you feel connected across borders.
• Tech You Need: You’ll get a MacBook and access to top‑tier tools from day one, ensuring you can deliver at your best.
• Extra Perk: Get unlimited, free access to AirHelp’s services - because we stand by what we build.