Pega CDH Developer (Customer Decision Hub)

Cognizant; Comunidad de Madrid; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Permanent contract

Competitive compensation package

Job summary

Cognizant Spain, based in Madrid, is seeking an experienced Pega CDH Developer to join an international team delivering large-scale customer engagement and decisioning solutions. You will work on CDH, Next-Best-Action, and integration projects, collaborating with stakeholders and global delivery teams.

Applicants should have 5+ years of Pega development experience, CSSA and PCDC/CDH certifications, and strong English proficiency.

Qualifications

• 5+ years of experience in Pega development.
• CSSA certification required.
• PCDC or CDH certification required.
• Strong hands-on experience with Pega CDH.
• Experience with REST and SOAP integrations.
• Professional level of English.

Responsibilities

• Design, develop, and implement solutions using Pega CDH.
• Configure and optimize Next-Best-Action strategies, Engagement Policies, Offers, and Treatments.
• Translate business requirements into scalable technical solutions.
• Develop integrations using REST and SOAP services.
• Collaborate with business stakeholders, architects, and global delivery teams.
• Support testing, deployments, and production activities.

Skills

Pega CDH

Next-Best-Action

Engagement Policies

Offers & Treatments

Tools

REST

SOAP

Pega CDH

Job description

English Required | Based in Spain

Are you an experienced Pega CDH Developer looking to work on large-scale customer engagement and decisioning solutions?

At Cognizant Spain, you'll join an international team delivering innovative projects powered by Pega Customer Decision Hub (CDH), helping clients optimize customer interactions through intelligent, data-driven decisioning.

What You'll Do

• Design, develop, and implement solutions using Pega Customer Decision Hub (CDH).
• Configure and optimize Next-Best-Action strategies, Engagement Policies, Offers, and Treatments.
• Translate business requirements into scalable technical solutions.
• Develop integrations using REST and SOAP services.
• Collaborate with business stakeholders, architects, and global delivery teams.
• Support testing, deployments, and production activities.

What We're Looking For

Mandatory

• 5+ years of experience in Pega development.
• Pega Certified Senior System Architect (CSSA) certification.
• Pega Certified Decisioning Consultant (PCDC) or equivalent CDH certification.
• Strong hands-on experience with Pega Customer Decision Hub (CDH).
• Experience with:
  • Next-Best-Action Designer
  • Engagement Policies
  • Offers & Treatments
  • Customer Decisioning Frameworks
  • Inbound and Outbound Campaigns
• Experience with REST and SOAP integrations.
• Strong problem-solving and troubleshooting skills.
• Experience working in Agile environments.
• Professional level of English.

Nice to Have

• Experience in Banking, Insurance, Telecom, or Retail projects.
• Knowledge of performance tuning and optimization within Pega.
• Additional Pega certifications.
• Experience working directly with clients in consulting environments.

Why Join Cognizant?

• Challenging international projects.
• Access to continuous learning and certifications.
• Collaborative and multicultural environment.
• Clear career progression opportunities.
• Permanent contract and competitive compensation package.

To Sum Up

If you're passionate about Pega CDH, customer decisioning, and delivering high-quality enterprise solutions, we'd love to hear from you. Join Cognizant Spain and be part of a team shaping the future of customer engagement.