Payments & Fraud Specialist

DESIGUAL; Las Palmas de Gran Canaria; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading fashion brand in Las Palmas de Gran Canaria is seeking a Payments & Fraud Specialist to enhance online payment processes and implement fraud prevention measures. The ideal candidate will monitor payments, identify improvement opportunities, and collaborate with teams to ensure a seamless shopping experience. This position offers a 4-day work week and various employee benefits, including discounts on collections.

Servicios

4-day work week

Offices overlooking the sea

Flexible salary allocation

50% discount on collections

Formación

• Experience in payments systems and fraud prevention.
• Ability to monitor and analyze performance metrics effectively.
• Strong communication skills to coordinate with various teams.

Responsabilidades

• Monitor and control online payments and credit collections.
• Proactively identify opportunities for payment system improvements.
• Design and implement fraud protection systems.
• Perform daily order balance checks and incident detection.

Conocimientos

Analytical skills

Methodical approach

Proactive mindset

Descripción del empleo

At Desigual, we have been making a difference with creativity, boldness, and energy for 40 years. In 1984, our founder, Thomas Meyer, transformed a pair of jeans into the Iconic Jacket that started our story.

If you consider yourself a methodical, proactive, and analytical person who wants to be part of a dynamic team, we are looking for a Payments & Fraud Specialist to join our HQ in Barcelona.

Main Responsibilities

1. Payments monitoring

Monitor and control the online payments and credit collections processes, detecting incidents and delivering them to the competent resolution teams, as well as monitoring the status and the performance of the improvement actions, in order to maximize the profitability of the channel sales billing, reduce economic losses and improve the shopping experience.

2. Payment’s continuous improvement

Monitor payment system performance and proactively identify opportunities for improvement. Ensure the best Customer Journey related to Payment Methods for desigual.com. Implement new payment methods and improvements to ensure the business goals.

3. Order's balance

Perform the daily order's balance, ensuring the proper integration of online orders in the systems, detecting incidents on the process that may adversely affect to the shopping experience, delivering them to the competent resolution teams, and monitoring the status and the performance of the improvement actions.

4. Fraud prevention on online shopping

Design, optimize and ensure the implementation of fraud protection and detection systems and rules, advising on new measures and processes to prevent and reduce frauds, and coordinating its execution with the proper teams / Areas / Departments. Perform anti-fraud reviews, analyzing the orders that are suspected of fraud, monitoring the results and implement corrective plans to minimize them.

What we offer you?

• 🗓️ 4-day work week : we work 34 hours in a 4-day work week to boost creativity and work-life balance. We also offer flexible start and finish times.
• 🌊 Offices overlooking the sea : we are located in Barceloneta, facing the Mediterranean Sea. The views inspire us and the surroundings allow us to enjoy a healthy lifestyle : playing sports, cycling or walking to work, or eating outdoors.
• 💼 You can make your salary more flexible by allocating it to services such as health insurance, transportation, childcare, and food. In addition, you can enjoy coffee, tea, and fresh fruit every day.
• 👗 Make your wardrobe unique : you will receive a 50% discount on our collections.