Partner Support Specialist HPI Content Support

Cbtalents; Barcelona; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A technology solutions provider is seeking a motivated Partner Support Specialist fluent in German and English. The role focuses on assisting partners, managing inquiries, and ensuring smooth content processes in a fully remote setup from Barcelona. Ideal candidates have prior experience in partner support or customer service, strong communication skills, and the ability to work remotely.

Servicios

Competitive base salary

Annual performance bonus

Opportunity for growth

Formación

• Mandatory fluency in German and English.
• Previous experience in partner support or customer service.
• Ability to work effectively in a remote environment.

Responsabilidades

• Support partners with inquiries and provide accurate information.
• Ensure smooth execution of partner content processes.
• Collaborate with cross-functional teams to resolve issues.
• Maintain detailed records of partner interactions.
• Identify opportunities to improve partner satisfaction.

Conocimientos

Fluency in German

Fluency in English

Strong communication skills

Organizational skills

Descripción del empleo

Overview

Position: Partner Support Specialist HPI Content Support

Languages Required: German + English

Start Date: ASAP

Location: Barcelona, Remote

Salary & Benefits

• Base Salary: 20,000 gross/year
• Bonus: Up to 3,000 gross/year

Company

HPI

Job Description

We are seeking a motivated Partner Support Specialist to join the HPI Content Support team. The successful candidate will be fluent in German and English and will provide assistance to partners, ensuring smooth operations and excellent collaboration in a remote setup from Barcelona.

Key Responsibilities

• Support partners with inquiries and provide accurate information.
• Ensure smooth execution of partner content processes.
• Collaborate with cross-functional teams to resolve issues.
• Maintain detailed records of partner interactions.
• Proactively identify opportunities to improve partner satisfaction.

Qualifications

• Fluency in German and English (mandatory).
• Previous experience in partner support, customer service, or similar roles.
• Strong communication and organizational skills.
• Ability to work effectively in a remote environment.

Benefits

• Competitive base salary plus annual performance bonus.
• Fully remote role based in Barcelona.
• Opportunity to grow within a global technology company.