Overseas Hospitality & Operations Manager

Amentum

España

Presencial

EUR 60.000 - 86.000

Jornada completa

Hace 9 días

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Descripción de la vacante

Amentum is seeking a Food Service Operations Manager for an on-site assignment at Diego Garcia. You will lead dining, entertainment, and recreation services to meet mission requirements while upholding health, safety, and environmental standards.

The role requires a four-year degree in business, hospitality, or related field, or 3+ years in similar operations, plus 5+ years in middle management. Strong budgeting, leadership, and customer service skills are essential, with international travel

Formación

Bachelor's degree in business, hospitality, or related field.
3+ years general experience in food, beverage, recreation, and entertainment operations.
5+ years of middle-management experience in a civilian commercial role.
Strong leadership, budgeting, and customer service capabilities.
Experience managing budgets, costs, and financial targets while maintaining service.
Proficiency with POS and inventory systems.
Passport available and ability to travel internationally.
English reading, writing and comprehension to perform contract requirements.

Responsabilidades

Manage food and beverage services, as well as entertainment and recreational activities, in compliance with mission requirements and government standards.
Develop and implement operational policies, procedures, and best practices to optimize efficiency and maintain compliance with contract requirements.
Supervise and guide staff, providing training, mentorship, and professional development to ensure a high level of service excellence.
Monitor and ensure customer satisfaction through continuous feedback collection and improvement of services, recreation offerings, and entertainment programs.
Provide oversight of the financial performance of Jake’s Place, including budgeting, cost control, and resource allocation to meet revenue and profitability goals while delivering quality service.
Manage an inventory of food, beverages, supplies, and equipment to support operations, ensuring inventory is well-stocked and accounted for at all times.
Ensure all health, safety, and environmental standards are met across operations, including compliance with food handling, sanitation, and safety protocols.
Collaborate with government representatives to plan and coordinate events or activities tailored to meet recreational and operational goals.
Ensure availability in person or designate an alternate to be readily accessible during regular working hours to handle issues or emergencies that arise.
Respond to emergencies or contingencies promptly by being on-site within one hour of official notification.
Maintain up-to-date records and reports on operational, financial, and service activities to ensure transparency and compliance with governmental reviews and audits.
Market activities, events, and services offered at Jake’s Place through appropriate media channels to increase participation and promote services to patrons.
Foster a welcoming and engaging community environment that aligns with the interests and motivations of individuals and groups at the installation.
Perform other job-related duties as assigned that are consistent with the nature and level of the position.