Operations Specialist - French / Italian or Dutch Speaker

CHG-MERIDIAN; Sevilla; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global technology solutions provider in Sevilla seeks an Operations Specialist to support leasing operations. Responsibilities include onboarding customer projects and optimizing processes. Ideal candidates have 1-2 years of experience, fluent English and another language (French/Dutch/Italian), and strong organizational skills. This role offers a competitive salary and a hybrid working model.

Servicios

Competitive salary structure

Flexible working hours

Medical private insurance

Language courses

Meal vouchers

26 vacation days

Formación

• 1-2 years of experience in operations, customer service, or administrative role, preferably in finance or leasing.
• Proficiency in MS Office, especially Excel.
• Experience with CRM systems is a plus.
• Fluent in English, and either French, Dutch, or Italian.

Responsabilidades

• Onboard customer projects with stakeholders.
• Provide process consulting and optimization.
• Monitor service levels and follow up on KPIs.
• Act as main contact for operational topics.

Conocimientos

Customer focus

Problem-solving

Attention to detail

Time management

Fluent in English

Fluent in French / Dutch / Italian

Proficiency in MS Office

Educación

1-2 years in operations or customer service

Herramientas

CRM systems

Descripción del empleo

About the job

Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? 🌱🌍

At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout.

Role purpose :

As an "Operations Specialist" you are a key-contributor for the success of our organization. We are looking for a professional future colleague to provide administrative and operational support for leasing operations on a global scale. Are you ready to tackle a new challenge with positive drive and team spirit?

Key responsibilities :

• Onboarding of customer project in cooperation with internal, as well as external stakeholders
• Process consulting with continuous process review and identification of process-related and systemic optimisation potential to increase process efficiency
• Promotion of the standardisation of customer processes, simplification of customer processes, exploitation of automation and digitalisation potential at the customer's end
• Regular monitoring of service levels via controlling reports and KPIs and follow-up with the respective internal departments to improve the customer experience with CHG
• A main contact person for internal and external customers in relation to all operational topics
• Finding solutions for customer and process based challenges by analysing root causes and identifying opportunities for improvement
• Participation in relevant customer meetings

Required skills :

• Experience : 1-2 years in an operations, customer service, or administrative role. Do you have this within finance, leasing, or business administration? Then we consider this as a plus!
• Technical Skills : Proficiency in MS Office (especially Excel); experience with CRM systems is a plus but not required.
• Languages : Fluent in English (spoken and written) + Fluent in French / Dutch OR Italian is also required.
• Attention to Detail : Strong ability to process data accurately, create and manage leasing contracts, and ensure compliance with company standards.
• Customer Focus : Ability to professionally interact with customers, handle queries efficiently, and ensure a high level of customer satisfaction.
• Problem-Solving : Analytical mindset with a proactive approach to resolving operational challenges and streamlining processes.
• Time Management : Strong organizational skills to handle multiple tasks and meet deadlines in a fast-paced environment.

Shape the future with us!

Embark on an exhilarating journey with CHG-MERIDIAN, contributing to our technology2use vision. Make a real impact on the global economy through our innovative, digital, and sustainable business model. ♻️

Who we are?

As a leading global technology2use® | CHG-MERIDIAN AG company, we develop, finance, and manage customized technology usage models for the IT, industrial, and healthcare sectors. Independent from providers and with +40 years of extensive experience, our global community consists of more than 1,500 employees in 30 countries across the globe. Our headquarters are in Weingarten, Germany.

What we offer :

💸 Competitive salary structure and other benefits

🧠 Extensive On-boarding phase and individually planned introduction training

🤝🏻 Employee referral reward

💼 Hybrid working model

⏱️ Flexible working hours (40 / week)

🌴 26 vacation days

🏖️ 2 weeks of Workation per year

⚕️ Medical private insurance

📔 Language courses

💃🏽 Joint events : different holiday parties, after works, etc.

🌐 International environment in a stable, continuously growing, and successful company

🏃🏼 ♂️ Health and well-being initiatives

🍣 Meal vouchers

🔝 An adventure within a fast-growing company where you can develop yourself and have fun!

Diversity, equity and Inclusiveness commitment :

CHG-MERIDIAN embraces individuals from all backgrounds and perspectives to create a welcoming and collaborative workplace. We are committed to equal opportunity and diversity to promote a work environment that is free from discrimination and harassment. All individuals are treated with fairness, respect, equality, and dignity. We provide and promote an inclusive workplace where diversity is valued, and social and cultural backgrounds are embraced. Our commitment to diversity underpins every stage of the recruitment process.

Our daily lived values are passion, respect, trust, ownership, integrity, and customer focus.