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A reputable operations firm in Málaga is seeking an Operations Coordinator to support the Managing Director in overseeing day-to-day operations. This role requires strong leadership, exceptional organisational skills, and a background in operations or administration, particularly in a fast-paced environment. The ideal candidate will have experience in safety coordination, HR functions, and the ability to manage multiple priorities effectively. If you're ready to make a significant impact in a varied and dynamic role, we encourage you to apply.
Step into a key operational role supporting a long-established, high-performing commercial plumbing and leak detection business in a key leadership-support role. If you're organised, safety-focused and love variety-this role puts you at the centre of operations with real influence. This position is ideal for someone who thrives in operations, people management, compliance, and driving high performance across a busy multi-division business.
About the Role
As the Operations Coordinator, you'll be the right-hand to the Managing Director. You’ll oversee the smooth running of day-to-day operations, ensuring strong workflow across admin, scheduling, safety, HR support, payroll assistance and client service. Your role is central to keeping the business organised, compliant, efficient, and performing at a high standard.
This position requires 3–5 years of experience in operations or administration, ideally within a fast-paced service, construction, or trade environment.
It’s a hands‑on role that blends operations, administration, safety coordination and light HR/payroll support - perfect for someone who enjoys variety, thrives under pressure, and wants to step further into leadership.
What You'll Do
Act as the 2IC to the Managing Director, supporting daily operations, decision-making and strategic priorities
Coordinate office workflow, scheduling, supplier management and cross‑team communication
Oversee daily operations across Maintenance, Construction, Leak Detection and Project divisions to ensure smooth delivery
Lead and support the administration and service coordination team
Improve systems, processes, reporting and overall operational efficiency
Oversee compliance, accuracy and reporting within the Job Management System (SimPRO), and assist the accounts team with invoicing, reconciliations, customer accounts and creditor enquiries
Manage fleet, facilities and equipment compliance, ensuring servicing and maintenance requirements are met
Resolve issues promptly, prioritise tasks and maintain an organised, high‑performance operational environment
Support meetings, agendas, reporting, KPI tracking and follow‑up actions for the Managing Director
Promote a professional, customer‑focused and efficient work environment
Client Support & Business Operations
Act as a key contact for an assigned client portfolio, ensuring strong communication and service delivery
Support project delivery, variation management and quotation follow‑ups
Provide hands‑on assistance with issue resolution, client correspondence and urgent or time‑sensitive tasks
Coordinate tender preparation, submissions, client presentations and contribute to business development and client retention
Assist with marketing and brand support, including content updates and coordination with internal teams
Contribute to financial performance by supporting management reporting, business improvement initiatives and governance requirements
HR, People & Payroll Support (Secondary)
Support HR functions with recruitment, onboarding, inductions, training records and Fair Work / Award / EBA compliance.
Employee relations - Coordinate training, upskilling, apprenticeships and staff development activities.
Employee mobilisation - compliance maintaining up-to-date licences, permits and competency records for site mobilisation
Help maintain HR systems, policies and procedures, and contribute to internal communication and team culture initiatives
Provide payroll support including timesheet checks, allowances, fortnightly payroll processing assistance, leave and LSL administration, and accurate documentation of new starters and terminations
Support injury management, return-to-work and workers’ compensation processes
Safety & Compliance
Maintain WHS documents, inductions, licences and competencies
Coordinate incident reporting, investigations and corrective actions
Manage PPE, safety stock and toolbox talks
Ensure vehicle and plant servicing and compliance
Act as a point of contact for safety queries and support the Managing Director in promoting a strong, proactive safety‑first culture
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About You
You’re the kind of person who thrives in a fast‑paced environment and takes pride in keeping people, systems, and operations running smoothly. You’re organised, proactive and confident communicating across all levels of a business - from field teams to leadership.
You will excel in this role if you have:
Experience in operations, admin, safety, accounts or office coordination
Highly organised with strong communication and problem‑solving skills
Comfortable juggling multiple priorities in a fast‑moving environment
A basic understanding of payroll processes and systems is essential.
WHS or compliance experience (preferred)
Exposure to HR (advantageous)
Experience in trades, construction or field services (highly regarded)
Must hold Australian permanent residency or citizenship with valid work rights
Basic WHS awareness and understanding of workplace safety compliance is required
If you’re someone who thrives on responsibility, loves improving systems, and enjoys supporting people - you’ll fit right in.
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Why Join Us?
Direct partnership with the Managing Director - real influence, real impact
Be part of a stable, respected business with 40+ years of success
A hands‑on, varied role where no two days are the same
A supportive, down‑to‑earth team that values initiative, drive and accountability
Career progression and genuine growth, across operations, HR, safety and leadership
A workplace where your ideas matter - and your contribution is seen and appreciated
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Ready to Step Up?
If you're looking for a dynamic operations/office manager role where your effort truly matters, we’d love to hear from you. Apply now.
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