Operations Manager End-to-End Solutions

Noatum Maritime; Bilbao; Presencial; EUR 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Flexible remuneration plan

Continuous training

Descripción de la vacante

Noatum Maritime Services in Bilbao is seeking an experienced Operations Manager to lead and optimize end-to-end operations, ensuring safe, efficient, and profitable service delivery. You will oversee supplier performance, compliance, and team leadership while driving operational excellence and continuous improvement.

The role requires a vocational or bachelor’s degree in logistics or related field, at least 10 years in logistics or project cargo, and strong English skills.

Formación

• Formal degree in logistics, supply chain or related field.
• Experience leading end-to-end logistics operations and project cargo.
• Strong English communication and stakeholder management.

Responsabilidades

• Lead and optimize end-to-end operations across service delivery.
• Oversee supplier performance and ensure compliance with policies.
• Drive operational excellence, cost efficiency and quality.
• Monitor KPIs and implement corrective actions as needed.
• Foster digitalization and process improvements for efficiency.
• Lead and develop a high-performing operations team.
• Define and execute strategies aligned with business goals.

Conocimientos

Operations management

Project execution

Supplier management

Compliance & quality

KPIs & performance

Process improvement

Leadership

Strategic leadership

Educación

Bachelor's degree in Logistics

Descripción del empleo

Noatum Maritime Services operates as local agents in ports, acting as the eyes and ears on the ground in over 1056 ports across 130 countries. Offering a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, Noatum Maritime Services supports clients by connecting the dots through their value chain from origin to final site. We serve a diversified client base across the energy, industrial and capital good industries

Noatum Maritime Services differentiates itself through specific domain knowledge, local relationships, understanding of local nuances and risks, and the ability to leverage the assets and scope of services within their broader ecosystem to provide value-added solutions to clients.

The Operations Manager is responsible for leading and optimizing end-to-end operations, ensuring the safe, efficient, and profitable delivery of services. This role oversees operational execution, supplier performance, compliance, and team leadership while driving operational excellence, customer satisfaction, and continuous improvement across all activities.

Key Responsibilities

• End-to-End Operations Management: Lead and manage end-to-end operations, ensuring seamless coordination and execution across all phases of service delivery.
• Project Execution: Ensure projects are delivered safely, on time, and in a cost-effective manner while maintaining high service quality standards.
• Supplier Management: Monitor and manage supplier performance to ensure service excellence, reliability, and operational efficiency.
• Compliance & Quality Assurance: Ensure compliance with HSE policies, quality standards, customer requirements, and applicable regulatory frameworks.
• Operational Performance: Monitor operational KPIs, service levels, productivity, and profitability, implementing corrective actions when required.
• Process Improvement & Digitalization: Foster innovation and support the implementation of digital solutions and process improvements to enhance efficiency and customer experience.
• People Leadership & Development: Lead, coach, and develop a high-performing operations team, driving accountability, performance, talent growth, collaboration, continuous improvement, safety, and customer focus.
• Strategic Leadership: Define and execute operational strategies aligned with business objectives, supporting business growth, strengthening stakeholder relationships, mitigating risks, and enabling informed decision-making to drive long-term business success.

We Offer

• Permanent contract.
• Real responsibility from day one - in Noatum Maritime people are trusted to make decisions, solve problems and take ownership.
• Access to Global organization - local approach backed by a global group, network and assets.
• Visible impact - individual performance impacts the success of the business and the client.
• Access to a flexible remuneration plan (medical insurance, transport...).
• Continuous training in our Corporate University (Learning Platform).
• Being part of a dynamic team with global impact.
• A role with many possibilities for professional and personal growth.

At Noatum, we ensure equality and non-discrimination on the basis of sex, race, religion, disability, age, and sexual orientation in our recruitment processes. Our goal is to make the most of people's abilities in all their diversity, avoiding any form of discrimination.

• Vocational or Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related field.
• Professional qualifications in Operations, Logistics, Supply Chain, or Project Management are considered an asset.
• Minimum of 10 years of experience within logistics, breakbulk, project cargo, or related sectors.
• Minimum 2-3 years of experience in a leadership or management role.
• Strong understanding of end-to-end logistics operations, multimodal transportation, operational planning, and project cargo environments.
• Proven experience managing end-to-end logistics operations, complex cargo movements, and project cargo activities.
• Professional English (spoken and written) - minimum C1 level.
• Knowledge of additional languages is considered an advantage.
• Strong track record in leading operational teams and driving operational excellence, focusing on efficiency, quality, continuous improvement, and customer satisfaction.
• Experience managing suppliers, service providers, and multiple stakeholders in dynamic business environments.
• Strong leadership, stakeholder management, problem-solving, risk management, communication, and decision-making skills.