Office Support & IT Support (Helpdesk L1)

ASPHALION; Madrid; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

A dynamic company in Madrid seeks an IT Support professional to provide first-level technical assistance and manage daily office operations. The ideal candidate has experience in office support and IT Helpdesk, is fluent in Spanish, and possesses excellent communication skills. Enjoy a permanent contract, flexible working schedules, and continuous training in a vibrant work environment.

Servicios

Permanent contract

Flexible working schedule

Training and personal development program

English lessons

Well-being programmes

Formación

• Previous experience in office support, administrative roles, IT Support / Helpdesk.
• Truckloads of motivation, positivity, and enthusiasm.

Responsabilidades

• Provide first-level technical support for users.
• Install, configure, and maintain computers and software.
• Manage office supplies and coordinate with vendors.
• Support the organization of meetings and events.
• Act as a point of contact for general office needs.

Conocimientos

Fluent in Spanish

Communication skills

Customer contact

Team player

Educación

CFGM in Sysadmin or similar

Descripción del empleo

Would you like to apply your technical knowledge while supporting the daily operations of a dynamic and growing office?

We are looking for a proactive, organized, and service-oriented person who can provide basic IT support to users while assisting with the day-to-day management of the office.

Main responsibilities

IT Support (Helpdesk L1)

• Provide first-level technical support for users (hardware, software, and connectivity issues)
• Install, configure, and maintain computers, peripherals, and software.
• Record all maintenance and troubleshooting activities.
• Create and manage user accounts and access permissions.
• Assist the IT team with preventive maintenance and general support tasks.
• Stay up to date with new technologies and best practices in IT support.

Office Support

• Receive and handle deliveries, mail, and packages.
• Manage office supplies and coordinate with vendors.
• Support the organization of meetings, visits, and internal events.
• Assist with basic administrative tasks and ensure smooth daily office operations.
• Act as a point of contact for general office needs and staff requests.

Requirements

• CFGM in Sysadmin or similar
• Previous experience in office support, administrative roles, IT Support / Helpdesk
• Fluent in Spanish - English (B2+)
• Communication skills, customer contact. A good team player.
• Truckloads of motivation, positivity and enthusiasm

Why working at Asphalion?

🖋️Permanent contract.

📅 Flexible working schedule - Friday until 15.30h.

💻 Madrid Based – 100% in the office work.

⚙️ Wide variety of projects, new challenges and experiences.

↗️ Training and personal development program.

📚English lessons.

🤗 A professional, inclusive and high-performance work environment to develop your skills and grow your career. A great company culture built around Passion, Flexibility, Commitment, Quality & Companionship.

🌍A highly & dynamic working environment with employees from more than 15 nationalities.

🤸🏽Our people and their well-being are our priority : Physical, psychological and emotional well-being programme.

🌳 Internal activities & RSC Activitie

✅ Equal Opportunity Employer