Norwegian-Speaking Support Advisor — Remote Greece

WW Talents

Alicante

Remote

EUR 15,000 - 17,000

Full time

3 days ago
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Benefits offered by this job

Fully paid training
Onboarding and nesting support
Career progression opportunities

Job summary

WW Talents in Greece is seeking Norwegian-speaking Customer Service Agents to support international projects. The role is fully remote within Greece and requires C1/C2 Norwegian and C1 English depending on the project.

You will handle customer inquiries by phone, email, and chat, assist with orders and returns, and maintain CRM records. The position includes supervised training, onboarding, and opportunities for professional growth in a multinational environment.

Qualifications

  • C1/C2 level of Norwegian required.
  • B2–C1 level of English, depending on the project.
  • Strong written and verbal communication skills.
  • Good problem-solving and multitasking abilities.
  • Customer-oriented and solution-focused approach.
  • Ability to work effectively in a fast-paced international environment.
  • Basic familiarity with CRM systems and digital tools is an advantage.

Responsibilities

  • Provide customer support via phone, email, and chat.
  • Assist with products, orders, payments, deliveries, warranties, and returns.
  • Troubleshoot basic issues and provide effective solutions.
  • Handle complaints and escalation complex cases when needed.
  • Manage customer cases and maintain accurate CRM records.
  • Provide timely updates and deliver professional, customer-focused support.

Skills

Norwegian language (C1/C2)
English proficiency
Communication skills
Customer service mindset
Problem-solving

Tools

CRM familiarity

Job description

WW Talents in Greece is seeking Norwegian-speaking Customer Service Agents to support international projects. The role is fully remote within Greece and requires C1/C2 Norwegian and C1 English depending on the project.

You will handle customer inquiries by phone, email, and chat, assist with orders and returns, and maintain CRM records. The position includes supervised training, onboarding, and opportunities for professional growth in a multinational environment.

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