Norwegian Netflix Support Specialist — Greece

Mercier Consultancy MD; Madrid; Sur place; EUR 20 000 - 27 000; Plein temps

Avantages offerts par ce poste

Relocation package

Training program

Health insurance

13th/14th month salaries

Résumé du poste

Mercier Consultancy Group is seeking Norwegian-speaking Netflix Customer Experts for a Greece-based role. You will handle multi-channel customer support, resolving playback issues, guiding account management, and billing inquiries in a fast-paced, international setting.

The opportunity offers extensive relocation support, ongoing training, and a pathway to career growth within Europe’s streaming services sector.

Qualifications

• Native or fluent Norwegian (spoken and written) is mandatory.

Responsabilités

• Provide world-class support to subscribers via chat, email, and phone.
• Troubleshoot playback issues for a seamless viewing experience.
• Assist users with account management, subscriptions, and billing questions.
• Represent the brand with a professional tone and high service standards.
• Navigate content features and platform updates.
• Collaborate with international teams to improve customer satisfaction.
• Maintain accurate records in CRM systems.

Connaissances

Norwegian (fluent/native)

Description du poste

Mercier Consultancy Group is seeking Norwegian-speaking Netflix Customer Experts for a Greece-based role. You will handle multi-channel customer support, resolving playback issues, guiding account management, and billing inquiries in a fast-paced, international setting.

The opportunity offers extensive relocation support, ongoing training, and a pathway to career growth within Europe’s streaming services sector.