Norwegian speaking Customer Support Representative for Malaga office

The lemon Consulting; Málaga; Presencial; EUR 30.000 - 35.000; Jornada completa

Descripción de la vacante

A customer support firm in Malaga is seeking a Customer Support Representative to handle contacts and resolve queries. The ideal candidate is fluent in Norwegian and English, with prior customer service experience preferred. This role offers an excellent remuneration package and a supportive team environment. A clean credit history is essential.

Servicios

Excellent remuneration based on experience

Dynamic team atmosphere

23 days of paid annual leave

Guidance for career potential

Formación

• Native/fluent in Norwegian and English.
• Prior experience in customer service is a plus.
• Clean credit record required.

Responsabilidades

• Handle customer contacts via phone and mail.
• Resolve customer queries and complaints.
• Ensure high-level service to clients.

Conocimientos

Fluent in Norwegian (C1)

Fluent in English (B2)

Excellent communication skills

Resourceful and stress resilient

Understanding of economics and numbers

Fast learner with IT systems

Team player

Descripción del empleo

Position: Customer Support Representative

Location: Malaga, Spain

Employment type: Full-time

DUTIES AND RESPONSIBILITIES

• Handle incoming contact from customers via phone and mail
• Assist customers and deal with customer complaints promptly and effectively
• Be the first point of contact - resolve customer queries and related requests
• Ensure clients receive the highest level of service at any moment given

REQUIREMENTS

• Native/fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level)
• Prior working experience in customer service/support is considered as an advantage
• Previous experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantage
• Excellent communication skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Understanding of economics and numbers
• Fast learner who easily adapts to new IT systems and tools
• Able to work independently, while being a team player at the same time
• Since our employees are handling credit information on behalf of our client, we are searching for candidates that have a good and stable economic history, you need to have an absolutely clean credit record (no records of non-payment)

OFFER

• Excellent remuneration package based on experience, skills and performance
• Higher salary from the 7th month
• Working hours: 08:00 -16:00 Monday-Thursday, 9:00 -16:00 Friday
• Be part of a dynamic and creative team with positive and friendly atmosphere
• 23 working days of paid annual leave
• Guidance and tools to reach career potential