Multilingual IT Support Analyst — Remote Europe

Computacenter; Barcelona; A distancia; EUR 21.000; Jornada completa

Descripción de la vacante

A leading technology partner in Barcelona is seeking a First Line Analyst fluent in Portuguese, French, Spanish, and English. You will respond to IT queries and maintain customer satisfaction while working in a dynamic, hybrid environment. Comprehensive training, health insurance, and a competitive salary package are included. The role involves multitasking and effective communication within a supportive team.

Servicios

Comprehensive paid training

Private health insurance

Quarterly bonus up to €150

Free online language courses

Formación

• Fluent in four languages including Portuguese, French, Spanish, and English.
• Logical thinker who enjoys helping others solve problems.
• Capable of multitasking in a fast-paced environment.

Responsabilidades

• Respond to queries via tools, phone, and email.
• Document and log calls in the ticketing system.
• Enhance customer satisfaction levels.

Conocimientos

Fluent in Portuguese

Fluent in French

Fluent in Spanish

Fluent in English

Excellent communication skills

Descripción del empleo

A leading technology partner in Barcelona is seeking a First Line Analyst fluent in Portuguese, French, Spanish, and English. You will respond to IT queries and maintain customer satisfaction while working in a dynamic, hybrid environment. Comprehensive training, health insurance, and a competitive salary package are included. The role involves multitasking and effective communication within a supportive team.