Multilingual Customer Support Live Agent

Camaloon; Barcelona; Presencial; EUR 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Subsidised Health Insurance

Subsidised Gym Membership

Office breakfast on Tuesdays

Summer parties and team events

Descripción de la vacante

Camaloon, based in Barcelona, is seeking a multilingual Live Agent to support existing clients and grow our customer base. If you speak English and at least one other language such as French, German, Spanish, Italian, Dutch or Swedish, you fit the profile alongside strong communication and problem-solving skills.

You will handle emails, chats, and calls, contribute to team results, and participate in cross-selling opportunities in a lively, international environment.

Formación

• Native-level in at least one of French, German, English, Spanish, Italian, Dutch or Swedish and fluent in another language.
• Strong communication and problem-solving skills.
• Proactive attitude with customer-focused mindset.

Responsabilidades

• Communicate with existing clients via email, chat and phone.
• Answer queries and handle complaints to maintain satisfaction.
• Support cross-selling/upselling through inbound and outbound calls.

Conocimientos

French

German

English

Spanish

Italian

Dutch

Swedish

Customer communication

Proactivity

Descripción del empleo

Camaloon, based in Barcelona, is seeking a multilingual Live Agent to support existing clients and grow our customer base. If you speak English and at least one other language such as French, German, Spanish, Italian, Dutch or Swedish, you fit the profile alongside strong communication and problem-solving skills.

You will handle emails, chats, and calls, contribute to team results, and participate in cross-selling opportunities in a lively, international environment.