Multilingual AI Linguist for CX Bot Design

sabio; Madrid; Presencial; EUR 42.000 - 62.000; Jornada completa

Descripción de la vacante

Sabio Group in Madrid is seeking an AI Linguist to join our customer service bot/AI agent team for contact center environments.

You will craft user intents, dialogue flows, prompts and linguistic resources; train and evaluate NLU/LLM‑based components; and continuously optimize performance and customer experience in Spanish.

This role offers the opportunity to work with world‑class clients, contribute to multilingual support, and grow with Europe’s CX transformation leader.

Responsabilidades

• Requirements gathering
• Conversation design
• Development
• Unit & integration testing
• Deployment
• Post-production support

Descripción del empleo

Sabio Group in Madrid is seeking an AI Linguist to join our customer service bot/AI agent team for contact center environments.

You will craft user intents, dialogue flows, prompts and linguistic resources; train and evaluate NLU/LLM‑based components; and continuously optimize performance and customer experience in Spanish.

This role offers the opportunity to work with world‑class clients, contribute to multilingual support, and grow with Europe’s CX transformation leader.