Medical Device Field Service Engineer - Hybrid Role

Grupo Lantania; Sevilla; Hybrid; EUR 35,000 - 65,000; Full time

Job summary

GE Healthcare is seeking a Field Service Engineer to repair and maintain equipment across modalities in the Sevilla area. You will build strong relationships with customers to ensure equipment uptime and satisfaction.

Responsibilities include troubleshooting, servicing, and supporting sales visits, while ensuring ISO 9001 quality compliance. Fluent English and a valid driving license are required. Travel within the territory is involved, and collaboration with cross-functional teams is expected.

Qualifications

• Qualified Technician/Engineer or equivalent experience in medical devices.
• Fluency in English.
• Ability to work independently with minimum supervision and high work standards.
• Customer-oriented attitude; excellent listening and interpersonal skills.
• Valid driving license and active driving experience.

Responsibilities

• Maintain all models specific to a modality in the assigned area.
• Perform total system level troubleshooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
• Assist in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Complete all administration tasks on time (e.g., FMI's and PMS inspections documentation for assigned accounts).
• Play a leading role in complex and multifunctional rooms.
• Share best practices.
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

Skills

Technical analytical skills

Independent working

Customer-oriented attitude

Fluent English

Valid driving license

Job description

GE Healthcare is seeking a Field Service Engineer to repair and maintain equipment across modalities in the Sevilla area. You will build strong relationships with customers to ensure equipment uptime and satisfaction.

Responsibilities include troubleshooting, servicing, and supporting sales visits, while ensuring ISO 9001 quality compliance. Fluent English and a valid driving license are required. Travel within the territory is involved, and collaboration with cross-functional teams is expected.