Medical Device Field Service Engineer

Oca Global; Sevilla; On-site; EUR 42,000 - 56,000; Full time

Job summary

GE HealthCare in Seville is seeking a Field Service Engineer responsible for repair and maintenance of all equipment models within a modality or multiple modalities in the assigned area. You will develop and maintain strong relationships with customers to ensure equipment functionality and satisfaction.

You will perform system-wide troubleshooting on complex multi-symptom issues, communicate status to end-users and managers, and contribute to growth by identifying service opportunities and

Qualifications

• Qualified Technician/ Engineer or equivalent professional experience in medical devices.
• Technical analytical skills.
• Ability to work independently with minimum supervision, high work standards and quality.
• Customer-oriented attitude; excellent listening and interpersonal skills.
• Fluency in English.
• Valid driving license, active driving experience.

Responsibilities

• Maintain all models specific to a modality in the assigned area.
• Perform total system level trouble-shooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.
• Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
• Assist in the growth and direction of business in geographic area.
• Responsible for Warranty and PMS contract cost control.
• Complete all administration tasks on time (e.g., FMI's and PMS inspections documentation).
• Play a leading role in complex and multifunctional rooms.
• Share best practices.
• Maintain ISO 9001 compliant quality systems as per GE Service Quality Policy.

Skills

Field Service experience

Analytical skills

Independent work

Customer-oriented

Fluency in English

Valid driving license

Job description

GE HealthCare in Seville is seeking a Field Service Engineer responsible for repair and maintenance of all equipment models within a modality or multiple modalities in the assigned area. You will develop and maintain strong relationships with customers to ensure equipment functionality and satisfaction.

You will perform system-wide troubleshooting on complex multi-symptom issues, communicate status to end-users and managers, and contribute to growth by identifying service opportunities and