Medical Claims Analyst - Hybrid & Flexible Hours

Cigna Healthcare; Madrid; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Private medical insurance

Dental insurance

Life assurance

Educational development programs

Foreign language scholarships

Flexible compensation options

Job summary

Cigna Healthcare, a division of The Cigna Group, seeks a claims processing professional to analyze and process medical expense claims within set turnaround times. The role requires strong English proficiency and attention to confidentiality while entering data into PC and mainframe systems.

We offer a long-term, hybrid work arrangement with potential development opportunities and a comprehensive benefits package designed to support professional growth and work-life balance.

Qualifications

• Degree or equivalent experience (e.g., accountancy, mathematics, foreign languages, administration).
• Proficiency in English is required.
• Knowledge of additional languages such as Russian, Polish, Chinese, German, Dutch, French, Italian, Portuguese, or other European and Asian languages is an advantage.

Responsibilities

• Process medical expense claims within established turnaround times.
• Assess and process claims while maintaining confidentiality.
• Enter data into PC and mainframe applications.
• Apply analytical thinking in cost management and process improvements.
• Monitor workload to maintain timelines; take corrective action.
• Collaborate with Supervisor on unclear claims and suggest improvements.
• Strive for high-quality claims handling, accurate reimbursements, and timely transactions.
• Communicate dossier details to internal stakeholders.
• Identify procedural irregularities and escalate as needed.
• Contribute to a positive, cooperative team environment.

Skills

English proficiency

Analytical thinking

Data entry accuracy

Discretion

Teamwork

Discipline

Efficiency

Decision-making

Numerical aptitude

Education

Degree or equivalent

Tools

Mainframe applications

Office applications

Job description

Cigna Healthcare, a division of The Cigna Group, seeks a claims processing professional to analyze and process medical expense claims within set turnaround times. The role requires strong English proficiency and attention to confidentiality while entering data into PC and mainframe systems.

We offer a long-term, hybrid work arrangement with potential development opportunities and a comprehensive benefits package designed to support professional growth and work-life balance.