Management Trainee

Mondrian Hotels; Ibiza; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A luxury hotel brand in Ibiza is seeking an intern for administrative support and guest relations. You will assist in managing emails, organizing events, and ensuring a positive experience for guests. The ideal candidate is pursuing a degree in Hospitality Management, is fluent in English and Spanish, and has strong organizational skills. This internship offers accommodation and development opportunities in a creative environment.

Servicios

Competitive package

Accommodation included

Lunch served daily

Development opportunities

Discounts at Ennismore hotels

Formación

• EU Nationality is required.
• Good verbal and written communication skills to interact professionally.
• Ability to manage multiple tasks efficiently and prioritize workload.

Responsabilidades

• Assist in administrative tasks like scheduling and managing emails.
• Maintain organized records and files.
• Greet guests and handle inquiries to ensure a positive experience.
• Provide support in operational areas like front desk assistance.
• Assist in data entry tasks and basic data analysis.
• Help in organizing events and meetings.

Conocimientos

Fluent English

Fluent Spanish

Organizational Skills

Attention to Detail

Team Player Attitude

Customer Service Orientation

Educación

Currently pursuing a degree in Hospitality Management or related field

Herramientas

Microsoft Office applications (Word, Excel, Outlook)

Descripción del empleo

Company Description

Mondrian & Hyde Ibiza are two unique lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza. Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views. Hyde Ibiza is a festival‑inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches. Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean‑to‑table Balearic fare, all of them highly programmed. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.

What you’ll do

• Administrative Support: Assist in administrative tasks such as scheduling meetings, managing emails, and handling phone calls for the Director General.
• Documentation and Filing: Maintain organized records and files, including correspondence, reports, and other documents.
• Guest Relations: Greet guests, handle inquiries, and assist with guest services as needed, ensuring a positive guest experience.
• Assistance in Operations: Provide support in various operational areas such as front desk assistance, inventory management, and liaising with different departments.
• Data Entry and Analysis: Assist in data entry tasks and basic data analysis to support decision‑making processes.
• Event Coordination: Help in organizing events, meetings, and conferences, including logistics and coordination of participants.
• General Office Assistance: Provide general assistance to the Director General and other staff members as required, including running errands and performing miscellaneous tasks.

Qualifications

• EU Nationality is required.
• Fluent English and Spanish. Other Languages is a plus.
• Enrollment in a Hospitality Management or Related Program: Currently pursuing a degree in Hospitality Management, Business Administration, or a related field.
• Basic Communication Skills: Good verbal and written communication skills to interact professionally with colleagues and guests.
• Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and meet deadlines.
• Attention to Detail: Strong attention to detail to ensure accuracy in administrative tasks and data entry.
• Team Player Attitude: Willingness to collaborate with team members and assist in various tasks as needed.
• Computer Literacy: Proficiency in Microsoft Office applications (Word, Excel, Outlook) and willingness to learn new software as needed.
• Customer Service Orientation: Desire to provide excellent customer service and contribute to a positive guest experience.

What’s in it for you…

• A competitive package and plenty of development opportunities.
• Accommodation included.
• Lunch is served daily at the in‑house restaurant.
• Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
• Join an innovative and fast‑growing international group committed not only to building new hotels but also to building a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
• Free subscriptions to Canva and Podimo.
• Activities to build an amazing team of students.
• Regular team meetings, from our team‑building activities to our end‑of‑season super party; We work hard, but we know how to have fun!