Maintenance Technician

Kardex; San Fernando de Henares; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading technology solutions provider in San Fernando de Henares is seeking a technician responsible for the preventative and corrective maintenance of systems. Successful candidates will have a background in mechanics or electronics, experience in customer service, and must be customer-oriented. The role requires strong communication skills and a willingness to travel. Knowledge of PLC troubleshooting and basic computer skills is essential.

Formación

• Good general standard of education.
• Experience in field customer service.
• Willingness to travel.

Responsabilidades

• Preventative & corrective maintenance of systems & solutions.
• Provide remote diagnostics (via phone or remote connection).
• Generate leads.

Conocimientos

PLC troubleshooting

Customer oriented

Excellent communication skills

Mechanic / Electronic / Electrical training

Basic computer skills

Educación

Mechanic / Electronic / Electrical degree / training

Descripción del empleo

Overview

Responsible for supporting the design, planning, construction, and maintenance of equipment, machinery, buildings, and other facilities.

Your tasks

• Preventative & corrective maintenance of Kardex systems & solutions
• Complete jobs in a timely manner according to set quality standards
• Customer training (Operator, Health & Safety, Maintenance etc.)
• Generate leads
• Administrative management tasks (reporting, personal spare parts inventory, etc.)
• Provide remote diagnostics (via phone or remote connection)
• On-call service to customers
• PLC troubleshooting & diagnostics
• Basic Software troubleshooting
• Understand, promote and advise on Kardex Remstar products and services
• Adhere to local Health and safety regulations
• Positively represent the company with all external & internal stakeholders
• Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
• Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
• Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
• Act as a trusted advisor

Your profile

• Good general standard of education
• Mechanic / Electronic / Electrical degree / training
• CompTIA A+ or similar experience
• Experience in field customer service
• Familiar with diagnostic methods
• Basic computer skills
• Technical / mechanical / electronic experience
• Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
• Experience in industrial communication (Field bus, Ethernet, etc.)
• Experience with onsite health and safety
• Excellent communication skills
• Customer oriented
• Confident, strong assertive team player
• Good interpersonal skills
• Ambitious and looking for growth
• Willingness to travel
• Service minded
• English language CEFR Level B1 (intermediate), senior Level B2 (upper intermediate)
• Local language proficiency
• Mechanic / Electronic Training
• Familiar with diagnostic methods / Methodological skills
• Basic computer skills
• PLC troubleshooting
• Electrical & Electronic troubleshooting
• Basic software programming knowledge
• Logistics knowledge / experience is a plus
• Ability to work at heights
• Car license