Maintenance Technician

Kardex; San Fernando de Henares; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in the logistics sector is looking for a technician to manage the maintenance and service of their advanced machinery. The ideal candidate will have a solid mechanical background, customer service experience, and a willingness to travel. You will be responsible for ensuring high-quality performance and customer satisfaction while supporting product knowledge and adhering to safety standards.

Formación

• Experience in field customer service required.
• Familiar with diagnostic methods and basic computer skills.
• Electrical & Electronic troubleshooting knowledge.

Responsabilidades

• Preventative & corrective maintenance of Kardex systems.
• On-call service to customers; administrative management tasks.
• Promote and advise on Kardex products and services.

Conocimientos

Customer oriented

Good interpersonal skills

Service minded

Willingness to travel

Educación

Mechanic / Electronic / Electrical degree / training

Good general standard of education

Herramientas

Basic software programming knowledge

Logistics knowledge / experience

Descripción del empleo

Responsible for supporting the design, planning, construction, and maintenance of equipment, machinery, buildings, and other facilities.

• Preventative & corrective maintenance of Kardex systems & solutions
• Complete jobs in a timely manner according to set quality standards
• Generate leads
• Administrative management tasks (reporting, personal spare parts inventory, etc.)
• On-call service to customers
• Basic Software troubleshooting
• Understand, promote and advise on Kardex Remstar products and services
• Adhere to local Health and safety regulations
• Positively represent the company with all external & internal stakeholders
• Contribute to the performance of the team by displaying a positive and enthusiastic attitude, showing support and involvement in all activities
• Ensure all customer feedback is recorded in a structured and professional manner to support our continuous improvement culture
• Support the growth of Kardex Remstar by promoting a positive and professional image of our business at all times
• Act as a trusted advisor

Your profile

• Good general standard of education
• Mechanic / Electronic / Electrical degree / training
• CompTIA A+ of similar experience
• Experience in field customer service
• Familiar with diagnostic methods
• Basic computer skills
• Technical / mechanical / electronic experience
• Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP
• Experience in industrial communication (Field bus, Ethernet, etc.)
• Experience with onsite health and safety
• Customer oriented
• Confident, strong assertive team player
• Good interpersonal skills
• Ambitious and looking for growth
• Willingness to travel
• Service minded
• Local language proficiency
• Mechanic / Electronic Training
• Familiar with diagnostic methods / Methodological skills
• Basic computer skills
• Electrical & Electronic troubleshooting
• Basic software programming knowledge
• Logistics knowledge / experience is a plus
• Ability to work at heights
• Willingness to travel