M365 Productivity & Collaboration Services Lead (Remote)

Serco Group

Valencia

Híbrido

EUR 45.000 - 67.000

Jornada completa

hace 23 horas

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Descripción de la vacante

UNICC is seeking a Productivity & Collaboration Services Administrator to deliver on-going support and administration of Collaboration and Productivity Services, including Microsoft 365, Exchange, SharePoint, Teams and related platforms, for ICC partners in enterprise environments. The consultant will be part of the Digital Workplace Service Unit (OPEW) in Valencia, Spain.

The role requires deep expertise in cloud and on-premises Microsoft technologies, strong scripting skills, and the ability

Formación

Must have 3+ years managing a large Exchange-based messaging infrastructure.
At least 1 year of Cloud/M365 deployments with customers.
Strong hands-on experience as global admin for Microsoft 365 tenant.
Experience with Exchange on-premises and Exchange Online, MS Teams and SharePoint Online.
Familiarity with email hygiene solutions (EOP/ATP/Cisco IronPort).
Experience with Postfix SMTP relay and anti-spam standards (SPF/DKIM/DMARC).
Proficient PowerShell and MS Graph for automation.

Responsabilidades

Design, implement, administer and maintain M365 services across ICC partners.
Set up standard configurations, monitoring tools, and incident management support.
Design and deploy messaging and collaboration solutions and related documentation.
Analyze customer needs and propose technical solutions within problem management.
Resolve incidents and contribute to problem resolutions.
Collaborate to implement service monitoring, alerting and reporting.
Develop and maintain documented procedures with other teams.