M&E Coordinator

The Social Hub; Barcelona; On-site; EUR 25,000 - 38,000; Full time

Benefits offered by this job

Employee discounts across Europe

Growth opportunities

Team events

Job summary

The Social Hub in Barcelona is seeking a Meeting & Events Coordinator to drive commercial results and manage bookings across our Meeting & Event spaces, hotel rooms, and restaurant offerings. You will act as the primary contact for commercial partnerships, ensuring guests connect with our unique spaces and services.

You'll develop accounts, coordinate admin tasks, host meetings with stakeholders, and follow up to secure repeat business.

Qualifications

• 1–2 years of relevant work experience; hospitality experience is a plus.
• Fluent in Spanish and English with excellent communication skills.
• Based in Barcelona area or willing to relocate.
• Strong organization and attention to detail.
• Sales driven with cross- and upselling abilities.
• Guest and service oriented.

Responsibilities

• You're our go to person when it comes to taking questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails
• You'll develop customer accounts to drive business into TSH Rotterdam and to increase market/customer share in all revenue streams
• You’ll work within current business strategies and recognizing potential opportunities
• From admin to hosting, you'll do it all. You'll prepare, update and file all correspondence
• You'll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department
• You'll host meetings together with the banqueting department/stakeholders
• You're responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business
• You'll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments
• You'll compile statistics and reporting for our cluster management and commercial teams
• You'll support with the creation and roll out of the local commercial strategy

Skills

Hospitality experience

Sales driven

Fluent Spanish

Fluent English

Excellent communication

Organized

Team player

Job description

Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events?

Your Mission, If You Choose To Accept It…

As our brand-new Meeting & Events Coordinator, you support in driving commercial results for all our revenue streams and coordinate the Meeting & Event bookings for our location in Barcelona.

No one does it better when it comes to selling the TSH concept and all of our products and services to our guests. You'll make sure that people will easily find us and come to connect in our hotel to experience our 'one of a kind', unique spaces. You'll be working to sell our meeting rooms, our awesome hotel rooms or a fabulous dinner at our restaurant. On top of that, your goal is to make each guest return and you do this by delivering the best TSH guest-experience.

In Case You Don’t Know Who We Are (ahem):

As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.

What You’ll Do

• You're our go to person when it comes to taking questions and making bookings for our Commercial Partnerships. This happens through various channels such as: telephone, third parties and e-mails
• You'll develop customer accounts to drive business into TSH Rotterdam and to increase market/customer share in all revenue streams
• You’ll work within current business strategies and recognizing potential opportunities
• From admin to hosting, you'll do it all. You'll prepare, update and file all correspondence
• You'll prepare the meeting & events functions sheet with completed final and accurate details for our banqueting department
• You'll host meetings together with the banqueting department/stakeholders
• You're responsible for maintaining an effective follow-up system to secure business and provide an after sales service in order to secure repeat business
• You'll assist our heroes in Finance to ensure a smooth ride - from invoicing down to payments
• You'll compile statistics and reporting for our cluster management and commercial teams
• You'll support with the creation and roll out of the local commercial strategy

Who You Are

• You have at least 1-2 years of relevant work experience - hospitality is a plus
• You're fluent in Spanish and English with excellent communications skills (verbal as well as written)
• You're living in the Barcelona-area or willing to relocate
• You have a positive, can-do attitude towards working within a team
• You're highly organized and with a high level of attention to detail
• You're a multi-tasker with strong problem-solving skills and a hands-on mentality
• You're sales driven and commercially savvy. Cross and upselling are a second nature to you
• You're extremely guest and service oriented

What We Offer

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we're a game changing innovator, challenging every convention and defining the future
• The chance to learn and grow in your role with the potential for future growth
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best.