Luxury Travel Lifestyle Agent - French Speaking - Remote

Ten Lifestyle Group; España; Hybride; EUR 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Remote Working

Paid Time Off

Paid Sabbatical after five years

Employee Discounts: Travel & leisure

Extra Rewards program

Résumé du poste

Ten Lifestyle Group in Spain is seeking a French-speaking Travel Lifestyle Consultant to design tailor-made journeys for a sophisticated premium clientele. You will combine travel expertise with a discerning sense of luxury, trends, and service quality, acting as a trusted point of contact worldwide.

Responsibilities include advising premium cardholders by phone and email in French and English, handling inquiries from quotes to billing, and creating detailed itineraries.

Qualifications

• Fluent in French and English (C2) in written and spoken.
• Several years of travel industry experience (tour operator or agency).
• Experience handling flight and hotel reservations.
• Experience serving luxury or VIP clients.
• Knowledge of global destinations; luxury travel lifestyle is an advantage.

Responsabilités

• Advising our clients - premium cardholders - by phone and email in both French and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines, hotels, and travel agencies
• Creating tailored offers, travel documents, and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

Connaissances

French (C2)

English (C2)

Luxury travel experience

Flight & hotel reservations

VIP client service

Client-facing by phone/email

Outils

Amadeus

Sabre

Galileo

Description du poste

To strengthen our team in Spain, we are looking for a French-speaking Travel Lifestyle Consultant.

Immerse yourself in the world of luxury travel: As a Travel Consultant at Ten Group, an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards.

In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant - you become a trusted point of contact for clients seeking exceptional experiences worldwide.

Responsibility

• Advising our clients - premium cardholders - by phone and email in both French and English
• Handling customer inquiries from quote preparation to billing for individual trips
• Making reservations with airlines, hotels, and travel agencies
• Creating tailored offers, travel documents, and detailed travel itineraries
• Passionately advising and facilitating unique travel experiences
• Actively selling special promotions and exclusive offers

Requirements

Your Profile

• You have excellent language skills in professional French and English, in written and spoken (C2 according to The Common European Framework)
• Have several years of professional experience in the travel industry, a tour operator or in a travel agency
• Have experience handling flight and hotel reservations
• Have experience serving luxury or VIP clients
• Have GDS knowledge, such as Amadeus, Sabre, or Galileo
• Have excellent destination knowledge across key global regions is an advantage
• Have knowledge of luxury travel and the luxury lifestyle, including gastronomy, events and culture, is an advantage
• Have direct client-facing experience advising by phone and email in both French and English, especially with premium travelers or cardholders, is an advantage
• Have experience handling luxury leisure travel requests, is an advantage
• Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 CET, Sunday to Thursday

Guidelines for Hybrid/Home Office option

• Located in Spain
• A secure home office at your confirmed address, free from background noise or other distractions
• You must meet our minimum internet speeds if you want to work remotely / in our hybrid model and this will be checked during the recruitment process and again when you join

Benefits

Our people are at the heart of our business, and we have a culture of recognition and reward—both through regular appraisals and through our annual Extra Mile Awards, where we celebrate those who have gone above and beyond in their role. We also encourage all staff to incorporate their aspirations and interests into their career at Ten, and we are there every step of the way to support their development.

Rewards Designed Around You

• Remote Working: Fully remote working options
• Paid Time Away from Work: Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you
• Paid Sabbaticals: One month of paid sabbatical after every five years of service, without using annual leave
• Extra Rewards: Our lucrative Ten Loyalty Rewards program includes bonuses and gifts to thank you for being part of Ten
• Remote Working Holidays: Opportunities to travel and work
• Employee Discounts: Access to great travel and entertainment discounts, just like our clients' members enjoy!
• Be part of our global, dynamic, and inclusive team, with diversity at its core
• Discover genuine career opportunities within a dynamic, international company

Who We Are

Ten Lifestyle Group is a global luxury concierge service, and our travel department offers a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests.

At Ten, our goal is simple: to become the most trusted service business in the world.

We deliver our service through a combination of Ten's proprietary, technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring, and improving the lives of millions of members.

As a Certified B Corp, Ten Lifestyle Group is part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.