Luxury Retail Sales Consultant

Swarovski; Valladolid; On-site; EUR 21,000 - 27,000; Full time

Benefits offered by this job

Recognition awards

Employee discounts

Volunteer leave

Employee assistance program

Training & development

Career progression

Job summary

Swarovski is expanding its retail team in Valladolid. As a Sales Consultant you will deliver outstanding customer service, tell stories to connect with shoppers, and promote loyalty programmes while achieving personal and store sales goals.

You will collaborate with your team to maintain a welcoming, organized store environment, stay up to date with product knowledge, and use digital tools to enhance the customer experience.

Qualifications

• Passion for fashion, luxury, or lifestyle brands.
• Multicultural retail experience preferred.
• Excellent customer service skills and a winning personality.
• Curious, empathetic, and results-driven team player.
• Digitally savvy and comfortable with retail tech.
• Confident expressing individuality and ideas.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling.
• Build trust and lasting relationships with customers, promoting loyalty programmes.
• Achieve personal and team sales goals, taking accountability for results.
• Collaborate with your team to create a welcoming, organized store environment.
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience.

Skills

Customer service

Storytelling

Sales goals

Teamwork

Digital tools

Brand knowledge

Job description

Swarovski is expanding its retail team in Valladolid. As a Sales Consultant you will deliver outstanding customer service, tell stories to connect with shoppers, and promote loyalty programmes while achieving personal and store sales goals.

You will collaborate with your team to maintain a welcoming, organized store environment, stay up to date with product knowledge, and use digital tools to enhance the customer experience.