Luxury F&B Supervisor: Elevate Guest Experience

The Ritz-Carlton Hotel Company, L.L.C.; Barcelona; Presencial; EUR 20.000 - 28.000; Jornada completa

Descripción de la vacante

The Ritz-Carlton Hotel Company, L.L.C. in Barcelona is seeking a non-management hotel operations professional to uphold the brand’s Gold Standards and lead a team in delivering exceptional guest service.

This Full Time role requires dedication to maintaining grooming standards, safety, and guest satisfaction throughout shifts. You will support management in hiring, training, scheduling, and coaching staff while ensuring compliance with company policies and procedures.

Formación

• High school diploma or G.E.D. required.
• Related work experience: at least 2 years.
• Supervisory experience: at least 1 year.

Responsabilidades

• Ensure staff operate as a team to deliver optimum service and meet guest needs.
• Inspect staff grooming and attire, rectifying any deficiencies.
• Perform opening and closing duties, set up supplies, clean equipment, and secure the area.
• Monitor dining rooms for seating, safety, and guest well-being; manage inventory and stock replenishment.
• Assist management with hiring, training, scheduling, evaluating, counseling, and coaching employees; act as a role model.
• Follow company safety policies and protect assets; practice the Open Door policy and professional communication.
• Develop positive working relationships and contribute to efficiency, quality, and cost-savings initiatives.

Educación

High school diploma or G.E.D.

Descripción del empleo

The Ritz-Carlton Hotel Company, L.L.C. in Barcelona is seeking a non-management hotel operations professional to uphold the brand’s Gold Standards and lead a team in delivering exceptional guest service.

This Full Time role requires dedication to maintaining grooming standards, safety, and guest satisfaction throughout shifts. You will support management in hiring, training, scheduling, and coaching staff while ensuring compliance with company policies and procedures.