Loss Prevention Manager

InPost Iberia; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading logistics company in Madrid is seeking a Loss Prevention Manager. The role involves managing expeditions, resolving issues, and supervising national investigations related to loss prevention. The ideal candidate should have a degree in Criminology or related fields, and at least 2-3 years of experience in a similar role. This position offers competitive salary and flexible working hours.

Servicios

Language platform

Wellbeing programme

Flexible working hours

Online platform for lifelong learning

Competitive salary

Flexible remuneration services can be contracted

Formación

• 2 - 3 years in a similar position with proven experience managing operational teams.
• Knowledge of Spanish Private Security legal scope and court proceedings.

Responsabilidades

• Support the department manager to manage expeditions and problem resolution.
• Investigate and resolve incidents related to lost parcels.
• Direct coordination of the Loss Prevention area, using video surveillance systems.

Conocimientos

Relevant experience in loss prevention or security industry

Proven loss prevention program experience, including management skills

Data analysis experience

Fluent in English & Spanish

Basic data management software such as Excel

Advanced software such as Power Bi or similar

Educación

Degree in Criminology, Security Science, Law or similar

Industry recognized qualifications

Master`s degree in Private Security or Investigation

Descripción del empleo

Overview

Everything you are looking for and more

Support the department manager to manage expeditions and problem resolution in the InPost Spain Security department. This includes maintaining update records, investigating and resolving incidents related to lost parcels, coordinating internal communication, collecting data and performance metrics, managing resources and participating in operational improvement projects.

He / she will be responsible for the direct coordination of the Loss Prevention area, taking care of all investigation at national level, making use of video surveillance systems, analysing possible incidents in all agencies in Spain, recruiting and maintain talent, etc.

Responsibilities

• Loss exposure and loss controls analysis
• Loss investigation, and when necessary, theft investigation
• Physical security systems and controls
• Loss prevention education and awareness
• Thorough loss prevention audit programs
• Ability to identify problems, collect information and offering strategic solutions
• Proven experience in developing and implementing programs and strategies to address physical security in logistic industry
• A strong knowledge of the law to ensure investigations are not derailed because of legal mistakes. Experienced with court proceedings and knowledge of Spanish Private Security legal scope
• Coordinates with Operations, Transportation, Customer Service, and other areas to minimize loss exposure and maximize asset protection and control
• Implements and evaluates security systems including plant facility security
• Gathers information and data from all forms of criminal activity to be categorized and analysed, helping to build a database for use in future investigations
• Executes internet security and social media investigations

Loss Prevention Manager Objectives

• Achievement of the department’s objectives

Loss Prevention Manager Key Skills

• Relevant experience in loss prevention or security industry
• Proven loss prevention program experience, including management skills
• Data analysis experience, and demonstrate ability to gather data from different sources
• Fluent in English & Spanish. French will be considered
• Basic data management software such as Excel, and advance software such as Power Bi or similar

Experience level

2 - 3 years in a similar position, and proven experience managing operational teams

Well, what will the requirements be?

• Degree in Criminology, Security Science, Law or similar
• Industry recognized qualifications. (Certified Safety & Security training, Wicklander-Zulawski, CPP, APP, TAPA, Logistic / Retail Loss Prevention studies, Criminology, Private Investigator, Security Management, Police or Military training). Almost one
• Master`s degree in Private Security or Investigation will be consider as a plus

What do we offer?

• Language platform
• Wellbeing programme
• Flexible working hours
• Online platform for lifelong learning
• Competitive salary
• Flexible remuneration services can be contracted

Why join us?

• Because we don’t settle — we go further and multiply impact ( 10X Attitude ).
• Because we design every transformation around real customer value ( Passionate About Customers ).
• Because we make things happen fast and smart — not perfect, but done ( Go, Go, Go ).
• Because we believe the future belongs to those who rethink what’s possible ( Dare to Disrupt ).
• Because we win together — diverse, collaborative, driven by one shared vision ( One Goal, One Team ).

Inclusive Culture

InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.