Logistics Administrator - Italian Speaking

Page Personnel ETT; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A logistics management firm in Barcelona is seeking an Outbound Management Specialist to oversee shipping processes, manage customer claims, and monitor delivery schedules. The ideal candidate holds a degree in Administration or Logistics, speaks fluent Italian and Spanish, and has over 2 years of experience in logistics operations. Strong communication and organizational skills are essential. This role offers opportunities to work in an international team environment.

Formación

• 2+ years experience in administration of Logistics operations.
• Experience in maintaining communication and coordination with service providers.
• Experience in working in international teams and a multicultural environment.

Responsabilidades

• Manage day-to-day outbound shipping process in SAP.
• Verify orders before transmitting them to the warehouse.
• Process and release orders for pick and pack according to schedules.
• Schedule or modify deliveries.
• Manage customer claims and return process.
• Proactively monitor delivery times.
• Generate and distribute regular reports.

Conocimientos

Strong communication skills

Strong organizational skills

Fluent in Italian

Fluent in Spanish

Intermediate level of English

Educación

Degree in Administration or Higher Vocational Training in Logistics

Descripción del empleo

Outbound Management

• Manage day-to-day outbound shipping process in SAP.
• Verify orders before transmitting them to the warehouse: volume, route, customer requirements, etc.
• Process and release orders for pick and pack according to agreed daily/weekly/monthly schedules. Choose the optimal (efficient, economic and effective) transport service.
• Schedule or modify deliveries as appropriate.

Claim Handling and Reverse Logistics

• Manage customer claims: recording, investigation, collection of supporting documentation, filing, recovery and general administration of assigned claims.
• Manage the return process and ensure excellent customer experience.

Delivery Monitoring and Reporting

• Proactively monitor trucks arrival and departure times at the warehouse and customer in order to ensure pick up and delivery times are met.
• Monitor loading and unloading reports on a daily basis.
• Take ownership of any delivery-related problems ensuring they are resolved without undue delay.
• Generate and distribute regular reports according to agreed frequency.

Qualifications

• Degree in Administration or Higher Vocational Training in Logistics.
• Strong communication skills, particularly in professional email correspondence.
• Strong organizational skills.
• Fluent in Italian and Spanish. Intermediate level of English.
• 2+ years experience in administration of Logistics operations.
• Experience of maintaining communication and coordination with service providers.
• Experience in working in international teams and a multicultural environment.