Logistics Administrator - French Speaking

Michael Page; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A world-leading industrial organization in Barcelona is seeking a Logistics Administrator who is fluent in French. The successful candidate will manage the outbound shipping process, handle customer claims, and ensure timely delivery in a newly created team. This long-term opportunity offers competitive remuneration and benefits.

Servicios

Competitive remuneration

Benefits package

Long-term opportunity

Formación

• Experience in logistics or supply chain management is preferred.
• Ability to handle customer claims effectively.
• Strong communication skills in French and English.

Responsabilidades

• Manage day-to-day outbound shipping process in SAP.
• Handle customer claims and manage the return process.
• Monitor delivery times and generate reporting.

Conocimientos

Fluent in French

SAP experience

Customer service

Strong organizational skills

Descripción del empleo

• World-leading industrial organization
• Long-term opportunity

A world-leading industrial organization is looking to hire a French speaking Logistics Administrator to join a newly created team at its office in the province of Barcelona.

Outbound Management

• Manage day-to-day outbound shipping process in SAP.
• Verify orders before transmitting them to the warehouse: volume, route, customer requirements, etc.
• Process and release orders for pick and pack according to agreed daily/weekly/monthly schedules. Choose the optimal (efficient, economic and effective) transport service.
• Schedule or modify deliveries as appropriate.

Claim Handling and Reverse Logistics

• Manage customer claims: Recording, investigation, collection of supporting documentation, filing, recovery and general administration of assigned claims.
• Manage the return process and ensure excellent customer experience.

Delivery Monitoring and Reporting

• Proactively monitor trucks arrival and departure times at the warehouse and customer in order to ensure pick-up and delivery times are met. Monitor loading and unloading reports on a daily basis.
• Take ownership of any delivery-related problems ensuring they are resolved without undue delay.
• Generate and distribute regular reports according to agreed frequency.

• Long-term opportunity in a world-leading organization.
• Competitive remuneration and benefits package.