Localization Quoting Specialist

Welocalize; Barcelona; Presencial; EUR 36.000 - 60.000; Jornada completa

Descripción de la vacante

Welocalize is seeking a Localization Quoting Specialist to assess project scopes and develop quotes for clients. The role collaborates with Project Management to ensure requests are met and supports pilot processes and language tools for efficient project completion.

Ideal candidates have 2–4 years in localization-related customer-facing roles, strong English skills, and experience with tools like XTM/Phrase. Master’s degree is a plus. This is a full-time on-site position in Barcelona, Spain.

Formación

• Fluent in English with excellent oral and written communication.
• 2–4 years of experience in customer-facing activities related to localization/translation/project management fields.

Responsabilidades

• Prepare quotes and calculate turnaround times for clients.
• Follow up quotes to achieve target acceptance rate.
• Monitor client satisfaction and usage of services.
• Provide feedback on client satisfaction and service completion.
• Identify new sales opportunities and retain existing accounts.

Conocimientos

Fluent English

Excellent communication

Educación

Vocational training in administration or university degree

Master's degree (Desirable)

Herramientas

XTM

Phrase

FineReader

Descripción del empleo

Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com

Main Purpose of the Job

The Localization Quoting Specialist is responsible for assessing the scope of each project and completing project quotes. They communicate as needed with the Project Management team to ensure client requests are met in a timely manner, while supporting the project completion process through the development and use of language tools and pilot processes

Responsibilities

• Prepares quotes and calculates turnaround times for clients (administrativemanagement)
• Responsible for conducting a follow-up of quotes in order to achieve the target acceptancerate
• Monitors client satisfaction and any increases/decreases in their use of services
• Provides feedback on perceived client satisfaction and service completion
• Detects new sales opportunities bringing add-on business and retaining existingaccounts
• Discusses and plans sales strategies for existing clients with the BusinessDevelopers
• Advises the client on how to best manage a project, not only in terms of product specifications but also with regard toexpenses
• Tries to reduce administrative tasks by implementing sales actions to improve workflows with existing clients and increasemargins
• Responsible for meeting targets in the following KPIs:theamount of money quoted, amount of money accepted and price-per-project of existing clients
• Communicating project information to necessary parties in a clear, concise and professionalmanner
• Conveying specific client requests effectively to Projectmanagers
• Finance governance: Responsible of registering the correct information from de clients when creating the projects in the system: Legal entities (from the client and Welocalize), PO if needed, billing schedule

Skills and Knowledge

• Essential: Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call
• Desirable: Knowledge of other language Essential: Total Command of Microsoft Office
• Desirable: Knowledge of XTM and/or Phrase, and FineReader

Education and Experience

• Education:
• Essential: Middle or higher-level vocational training in administration or university degree
• Desirable: Master's Degree
• Experience:2-4 years of experience in customer-facing activities related to thelocalization/translation/projectmanagement fields

Welocalize is committed to equal opportunities and in compliance with the General Law on the Rights of People with Disabilities, this vacancy is also available and we encourage to those candidates who have a disability certificate (equal to or greater than 33%) to apply.

Job Reference:

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.