Lisbon Italian-Speaking Ad Support Specialist

CBT; Madrid; Presencial; EUR 90.000 - 110.000; Jornada completa

Descripción de la vacante

A leading global tech company in Madrid is seeking Italian-speaking Advertisers Support Specialists. In this role, you will support SMBs with their digital advertising, troubleshoot issues, and provide product guidance. Ideal candidates are fluent in Italian, possess strong English skills, and have a customer-oriented mindset. This position offers a full-time contract with various benefits, including health insurance and performance incentives.

Servicios

Meal allowance

Private health insurance

Holiday and Christmas bonuses

Additional performance incentives

Formación

• Fluent in Italian and strong communication skills in English.
• Comfortable working with multiple digital tools.
• Previous experience in customer service or tech support is a plus.

Responsabilidades

• Support SMB advertisers via email, chat, and calls.
• Provide assistance with Facebook / Instagram advertising tools.
• Troubleshoot technical issues and report bugs.

Conocimientos

Fluent Italian (C1+)

Strong English communication skills

Problem-solving and troubleshooting abilities

Customer-oriented mindset

Descripción del empleo

A leading global tech company in Madrid is seeking Italian-speaking Advertisers Support Specialists. In this role, you will support SMBs with their digital advertising, troubleshoot issues, and provide product guidance. Ideal candidates are fluent in Italian, possess strong English skills, and have a customer-oriented mindset. This position offers a full-time contract with various benefits, including health insurance and performance incentives.