Life Science Customer Success Specialist — Spanish & English

JoVE; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading video solutions provider is seeking a Customer Success Specialist in Madrid, Spain. This role involves supporting scientists and educators at subscribing institutions to integrate content and maintain client relationships. Candidates should be fluent in Spanish and English, ideally holding a degree in a STEM field. This position offers a competitive salary and benefits, along with opportunities for collaboration and innovation.

Formación

• Fluent in both Spanish and English.
• Bachelor's or Master's degree in a STEM discipline preferred.
• Thorough understanding of education and research trends.

Responsabilidades

• Aid researchers and faculty to integrate JoVE's content.
• Deliver presentations and webinars at various events.
• Maintain positive relationships with customer institutes.

Conocimientos

Fluent in Spanish

Fluent in English

Networking with faculty and scientists

Educación

Bachelor's or Master's degree in STEM discipline

Descripción del empleo

A leading video solutions provider is seeking a Customer Success Specialist in Madrid, Spain. This role involves supporting scientists and educators at subscribing institutions to integrate content and maintain client relationships. Candidates should be fluent in Spanish and English, ideally holding a degree in a STEM field. This position offers a competitive salary and benefits, along with opportunities for collaboration and innovation.