Learning Delivery Quality Lead – Clinical Operations Trainer

Naferterapia

Madrid

On-site

EUR 90,000 - 120,000

Full time

3 days ago

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Job summary

IQVIA is hiring a Learning Delivery Quality Lead to oversee onboarding, role-readiness, and capability development for Clinical Operations staff across multiple locations. You will partner with operational leaders, quality teams, HR, and client stakeholders to ensure training aligns with regulatory standards and supports global clinical research activities.

The role requires expertise in instructor-led and virtual training, plus experience with LMS and training compliance tracking in global

Qualifications

Minimum 3–5 years in Learning & Development or Training within clinical research.
Prior experience training CRAs, CPMs, or Clinical Line Managers.
7–10 years of overall professional experience; CRA experience preferred.
Experience in regulated environments (ICH-GCP, SOP-driven).

Responsibilities

Deliver and facilitate sponsor Ways of Working training programs.
Lead onboarding and role-readiness programs for Clinical Operations personnel.
Coordinate study-specific, process, systems, and compliance training activities with stakeholders.
Maintain and enhance role-based training curricula for CRAs, CTAs, Study Managers, and Direct Line Managers.
Monitor training compliance and competency metrics.
Support workforce capability development with Operational Leaders, Quality, and HR.