Lead Technical Implementation Architect

OneTrust; Madrid; Híbrido; EUR 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage

Flexible PTO

Equity RSUs

Annual performance bonus opportunities

Retirement account support

14+ weeks of paid parental leave

Career development opportunities

Privacy certification exam fees

Descripción de la vacante

OneTrust Madrid is seeking a Principal Consultant – Technical Implementation to lead the solution design and oversee complex customer deployments. You will partner with Sales, Professional Services and Product Management to ensure successful SaaS implementations and customer satisfaction.

You will analyze client processes to design the solution, advise on best practices, and contribute to roadmap discussions, while mentoring others and advancing the PSO practice.

Formación

• BA/BS or MS in Computer Science or related field.
• Extensive experience in software development, professional services or technical consulting.
• Experience implementing a SaaS solution with customer-facing delivery.
• Strong communication and stakeholder management skills.

Responsabilidades

• Lead solution design and oversee the technical implementation for complex customer deployments.
• Provide assurance on SaaS implementations including architectures and infrastructure.
• Establish trusted advisor relationship to ensure customer satisfaction.
• Analyze client processes to design solutions and best-practice configurations.
• Document workflows for reuse and collaborate with Product and Engineering on the roadmap.

Conocimientos

Excellent communication

Stakeholder management

Problem solving

SaaS implementation

Customer-facing

Educación

BA/BS or MS in Computer Science, Electrical and Computer Engineering, Web Design/Development, Engineering Management or Information Technology/Systems

Herramientas

HTTP

SSO

SSL certificates

Networking

APIs

Descripción del empleo

OneTrust Madrid is seeking a Principal Consultant – Technical Implementation to lead the solution design and oversee complex customer deployments. You will partner with Sales, Professional Services and Product Management to ensure successful SaaS implementations and customer satisfaction.

You will analyze client processes to design the solution, advise on best practices, and contribute to roadmap discussions, while mentoring others and advancing the PSO practice.