Lead/Senior Solution Engineer - Turkey

Parloa; España; Presencial; EUR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Parloa is seeking a Lead/Senior Solution Engineer to help customers understand and realize the value of Parloa’s conversational AI platform. You’ll guide prospects through the technical journey from discovery and design to validation and handover, operating at the intersection of technology and business.

This role requires 5+ years in a customer-facing technical role in SaaS or enterprise tech, deep API and cloud know-how, and the ability to translate complex concepts into clear business

Formación

• 5+ years in a Solution Engineer or similar customer-facing technical role within SaaS/enterprise technology.
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture.
• Experience supporting complex, multi-stakeholder enterprise sales cycles.
• Excellent communication and presentation skills with technical and executive audiences.

Responsabilidades

• Lead the technical aspects of the sales cycle, from discovery and solution design to validation through PV and PoC engagements.
• Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals.
• Translate complex technical capabilities into clear business value for both technical and non-technical stakeholders.
• Partner with Enterprise Account Executives, co-owning accounts and supporting strategic sales initiatives.
• Represent the voice of the customer by feeding insights into Product and Engineering to shape roadmap.
• Work with Sales, Professional Services, Product, and global Solution Engineering teams to ensure a seamless customer journey.

Conocimientos

APIs & cloud

Enterprise architecture

Sales cycle support

Technical translation

Executive communication

Multi-stakeholder

Turkish + English

Descripción del empleo

About the role:

As a Lead/Senior Solution Engineer, you will play a central role in helping customers understand and realize the value of Parloa’s conversational AI platform. You’ll guide prospects and customers through their technical journey, from discovery and solution design to validation and successful handover. This is an opportunity to operate at the intersection of technology and business, shaping how enterprises adopt agentic AI while influencing product direction through direct customer insight.

Areas of ownership:

• Lead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements.
• Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals.
• Translate complex technical capabilities into clear business value, guiding both technical and non‑technical stakeholders.
• Partner closely with Enterprise Account Executives, co‑owning accounts and supporting strategic sales initiatives within the territory.
• Represent the voice of the customer by feeding insights into Product and Engineering to shape roadmap and improvements.
• Work closely with Sales, Professional Services, Product, and global Solution Engineering teams to ensure a seamless customer journey.

Who you are:

• 5+ years of experience as a Solution Engineer or in a similar customer‑facing technical role within SaaS or enterprise technology.
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture.
• Experience supporting complex, multi‑stakeholder enterprise sales cycles.
• Ability to translate technical concepts into clear business value and outcomes.
• Excellent communication and presentation skills, with confidence in both technical and executive conversations.
• Structured and solution‑oriented mindset, with the ability to navigate ambiguity and high‑pressure situations.
• Technical curiosity and interest in AI‑driven products and customer experience.
• Native or bilingual Turkish, and strong English skills.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.