Lead Retail Associate

Nike; Alicante; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading apparel company is seeking a Retail Lead for its Pop Up Store in Alicante. The role involves achieving sales targets, ensuring operational excellence, and providing outstanding customer service. Ideal candidates have experience in retail leadership, a strong command of English, and the ability to develop teams. The position offers a full-time contract with a dynamic working environment.

Servicios

Generous benefits packages

Formación

• Experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Ability to coach and develop a strong team.
• Flexibility to work in shifts and on weekends.

Responsabilidades

• Assist the Store Manager in achieving sales and profitability targets.
• Ensure consistent execution of operating and merchant standards.
• Lead and demonstrate the STARS MANTRA daily as a brand ambassador.
• Contribute to the store’s financial performance.

Conocimientos

Sales Experience

Customer Service

Communication skills

Basic Math

Cashiering

Retail Sales

Product Demos

Merchandising

Cash Handling

Stocking

Descripción del empleo

Overview

Converse Retail Lead 40 Hours Alicante Pop Up Store

Become part of the Converse Team. Converse is a place to explore potential, break barriers and push the edges of what can be. The brand seeks achievers, leaders and visionaries. At Converse it is about each person bringing skills and passion to a challenging and evolving world to make things better as a team.

As our Retail Lead and a member of the Converse Leadership Team you will assist the Store Manager in achieving sales and profitability targets and providing direction to other store employees. Help ensure long-term business growth by providing outstanding merchandising and customer service support within the Converse Store.

Responsibilities

• Operational and Merchant Excellence:
  • Ensure consistent execution of operating and merchant standards.
  • Open and close store per operating procedures and standard processes.
  • Partner with SM to ensure that all visual merchandising promotions and markdowns are completed within guidelines and on time (to include mismates, obsolete and defectives).
  • Follow shipment standard processes and policies.
  • Ensure employees are cross-trained as appropriate in all areas of operation (footwear, apparel, equipment, cashiering and back of the house).
• Customer Service:
  • As a Converse Brand Ambassador you lead and demonstrate the STARS MANTRA daily.
  • Consistently communicates financial objectives and critical metrics such as daily goals and hourly readings; mentor and encourage team members to reach those goals.
• Financial Performance:
  • Assist in delivering the Financial Budget.
  • Contribute to the store’s financial performance through efficiency for critical sales revenue and shrinkage metrics including conversion rates, UPT and ADPTs.

Qualifications

• A passion for Converse and the Fashion / Apparel footwear industry.
• Experience in retail and/or leadership positions.
• Very good command of English language (written and spoken).
• Experience and competency in serving exceptional consumer service.
• Ability to coach and develop a strong team.
• Strong focus on communication.
• Flexibility to work in shifts and on weekends.

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience.

Additional Information

• From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together we’re different.
• Key Skills: Sales Experience, Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, Product Demos, Merchandising, Cash Handling, Stocking
• Employment Type: Full Time
• Experience: years
• Vacancy: 1