Lead Qualifier with German - Remote from Spain

Teleperformance Spain; Barcelona; A distancia; EUR 22.000 - 26.000; Jornada completa

Descripción de la vacante

A leading customer service provider in Barcelona is seeking a proactive Lead Qualifier to reconnect with former clients and drive sales of biotechnology solutions. The ideal candidate has sales experience, strong communication skills, and proficiency in German and English. This full-time role offers a salary of €22,300 plus bonuses and a supportive work environment.

Servicios

Competitive salary

Bonus opportunities

Referral program

Flexible work arrangements

Professional development

Formación

• Proven experience in sales or client prospecting, preferably in biotech.
• Strong communication and negotiation skills.
• Ability to understand complex scientific products.

Responsabilidades

• Analyze customer data to identify dormant accounts.
• Initiate contact to re-engage past clients.
• Build trust and propose biotech solutions.

Conocimientos

Sales experience

Lead generation

Negotiation skills

Communication skills

Analytical skills

Proficiency in German

B2 level of English or higher

Herramientas

CRM tools

Descripción del empleo

At TP we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to TP through job satisfaction and a great work environment.

We are seeking a proactive and results-driven Lead Qualifier to spearhead our client reactivation efforts. In this role, you will be responsible for identifying and reconnecting with former customers who have not made recent purchases, with the goal of reintroducing our biotechnology solutions and driving renewed sales.

Main Responsibilities

• Analyze historical customer data to identify dormant accounts and prioritize outreach.
• Initiate contact via phone, email, and other channels to re-engage past clients.
• Present relevant product offerings tailored to the client’s previous interests and industry needs.
• Build trust and rapport to understand current challenges and propose biotech solutions.
• Collaborate with Sales and Marketing teams to develop targeted campaigns for reactivation.
• Maintain accurate records of interactions and progress in CRM systems.
• Track performance metrics and contribute to continuous improvement strategies.

Requirements

• Proven experience in sales, lead generation, or client prospecting—preferably in biotech or life sciences.
• Strong communication and negotiation skills.
• Ability to understand and explain complex scientific products and solutions.
• Familiarity with CRM tools and data analysis.
• Self-motivated, goal-oriented, and comfortable working independently.
• Native / advanced level of German
• B2 level of English or higher.

Desirable Skills

• Process Excellence : Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration : Working effectively with others, sharing ideas and resources to achieve common goals
• Communication : Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence : Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness : Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking : Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation : Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship : Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
• AI Proficiency : Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
• Data Literacy : Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

Benefits

• A full-time position with working hours from Monday to Friday from 9am to 6pm.
• Salary : 22.300€ gross / year + 1.800€ gross / year in bonus
• Referral Program : Bring a Friend and get a Referral fee (up to 2.000€ depending on the language / project)
• Opportunity to work with cutting-edge biotechnology products.
• Supportive team environment and professional development.
• Flexible work arrangements and modern tools.

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.